Gabriela Michelle Gutierrez
Vacaville
Summary
Dedicated and enthusiastic in Customer Service with 10 years of experience and seeking the opportunity to grow. Dedicated to enhancing customer satisfaction and resolving inquiries efficiently. Excellent time management, work well independently and as a team.
Overview
10
10
years of professional experience
Work History
Vet Assistant
Vacaville Pet Vet Clinic
Vacaville, CA
10.2025 - Current
- Assisted veterinarians with examinations, ensuring animal comfort and safety.
- Prepared exam rooms and surgical areas, adhering to cleanliness protocols.
- Educated pet owners on post-operative care and preventive health measures.
- Monitored animal behavior and vital signs during treatments, reporting changes promptly.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
Waitress
Villa Corona
Vacaville, CA
07.2016 - 10.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Accurately processed orders using POS system, ensuring efficient transactions and order accuracy.
- Upsold menu items effectively, contributing to increased sales and customer satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Cashier
Villa Corona
Vacaville
07.2016 - 10.2025
- Process customer transactions efficiently using point-of-sale systems.
- Handle cash, credit, and debit transactions accurately.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Country High School
Vacaville, CA07.2017
Skills
- Appointment scheduling
- Client communication
- Adaptability
- Time management
- Teamwork
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Vet Assistant
Vacaville Pet Vet Clinic
10.2025 - Current
Waitress
Villa Corona
07.2016 - 10.2025
Cashier
Villa Corona
07.2016 - 10.2025
High School Diploma -
Country High School