Alma Cervantes De Mendoza
San Jose
Summary
Leveraging a strong work ethic and a detail-oriented mindset, I excel in prioritizing tasks and improving service quality, significantly contributing to organizational success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Personal Assistant
Bay Area Behavioral Connection
01.2018 - Current
- Improved time management of the executive through effective prioritization and organization of tasks.
- Used discretion when handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Provided emotional support and companionship to clients.
Food Court Employee
Costco
07.2002 - 11.2015
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills.
- Maintained a smooth flow of operations during high-volume periods by effectively managing multiple orders at once.
- Provided exceptional service through active listening, understanding customer needs, and making suitable recommendations.
Education
No Degree - English-as-a-Second-Language Education
Evergreen Valley College
San Jose, CA01.2015
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Detail-oriented mindset
- Professional and mature
- Commitment to quality and service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Personal Assistant
Bay Area Behavioral Connection
01.2018 - Current
Food Court Employee
Costco
07.2002 - 11.2015
No Degree - English-as-a-Second-Language Education
Evergreen Valley College
Similar Profiles
Anika R. GartenbaumAnika R. Gartenbaum
Bachelor of Social Work Intern at Bay Area Behavioral ConnectionBachelor of Social Work Intern at Bay Area Behavioral Connection
Jenna RavJenna Rav
Volunteer at Down Syndrome Connection Of The Bay AreaVolunteer at Down Syndrome Connection Of The Bay Area
Nicole HeadNicole Head
Outpatient Therapist at Bay Area Behavioral ServicesOutpatient Therapist at Bay Area Behavioral Services
Marilyn MelendezMarilyn Melendez
Customer Support Agent at SingWell USACustomer Support Agent at SingWell USA
Tracy PayneTracy Payne
Senior Compensation Analyst at CitiSenior Compensation Analyst at Citi