Gabriela Medina
Maywood
Summary
Customer-focused and adaptable professional with over 5 years of experience in customer service, cash handling, sales, and team support. Skilled in communication, organization , and CRM tools. Proven ability to thrive in fast-paced environments and provide exceptional service.
Overview
7
7
years of professional experience
Work History
Service BDC Representative
Chevrolet of Puente Hills
City of Industry
2023.12 - Current
- Provided customer service and scheduled appointments
- Worked with CRM systems to manage customer data
- Completed 120+ outbound calls and handled incoming inquiries
- Collaborated with service team to ensure customer satisfaction
- Participated in continuous training and development
Assistant Manager / Cashier
Mel-O-Dee Ice Cream
South Gate
2018.08 - 2023.12
- Managed cash handling, billing, and inventory
- Maintained customer relations and trained new employees
- Oversaw records and administrative tasks
- Supported daily store operations and scheduling
Waitress
Playas De Corales
Placentia
2022.03 - 2022.09
- Handled cash and credit transactions
- Greeted and served customers with professionalism
- Worked collaboratively with kitchen staff
- Maintained cleanliness and restocked supplies
Lash Technician
Trophy Body
Bell
2022.12 - 2022.04
- Self-managed appointments and maintained a flexible schedule
- Prioritized cleanliness and time management
- Delivered quality service with attention to detail
Education
High School Diploma -
Bell Senior High School
Bell, CA2019-06
Skills
- Customer service
- CRM Software
- Data entry
- Team collaboration
- Processing payments
- Excellent communication
- Relationship building
- Problem-solving abilities
- Adaptability and flexibility
- Attention to detail
- Record keeping
Timeline
Service BDC Representative
Chevrolet of Puente Hills
2023.12 - Current
Lash Technician
Trophy Body
2022.12 - 2022.04
Waitress
Playas De Corales
2022.03 - 2022.09
Assistant Manager / Cashier
Mel-O-Dee Ice Cream
2018.08 - 2023.12
High School Diploma -
Bell Senior High School