Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Medina

Maywood

Summary

Customer-focused and adaptable professional with over 5 years of experience in customer service, cash handling, sales, and team support. Skilled in communication, organization , and CRM tools. Proven ability to thrive in fast-paced environments and provide exceptional service.

Overview

7
7
years of professional experience

Work History

Service BDC Representative

Chevrolet of Puente Hills
City of Industry
12.2023 - Current
  • Provided customer service and scheduled appointments
  • Worked with CRM systems to manage customer data
  • Completed 120+ outbound calls and handled incoming inquiries
  • Collaborated with service team to ensure customer satisfaction
  • Participated in continuous training and development

Assistant Manager / Cashier

Mel-O-Dee Ice Cream
South Gate
08.2018 - 12.2023
  • Managed cash handling, billing, and inventory
  • Maintained customer relations and trained new employees
  • Oversaw records and administrative tasks
  • Supported daily store operations and scheduling

Waitress

Playas De Corales
Placentia
03.2022 - 09.2022
  • Handled cash and credit transactions
  • Greeted and served customers with professionalism
  • Worked collaboratively with kitchen staff
  • Maintained cleanliness and restocked supplies

Lash Technician

Trophy Body
Bell
12.2022 - 04.2022
  • Self-managed appointments and maintained a flexible schedule
  • Prioritized cleanliness and time management
  • Delivered quality service with attention to detail

Education

High School Diploma -

Bell Senior High School
Bell, CA
06-2019

Skills

  • Customer service
  • CRM Software
  • Data entry
  • Team collaboration
  • Processing payments
  • Excellent communication
  • Relationship building
  • Problem-solving abilities
  • Adaptability and flexibility
  • Attention to detail
  • Record keeping

Timeline

Service BDC Representative

Chevrolet of Puente Hills
12.2023 - Current

Lash Technician

Trophy Body
12.2022 - 04.2022

Waitress

Playas De Corales
03.2022 - 09.2022

Assistant Manager / Cashier

Mel-O-Dee Ice Cream
08.2018 - 12.2023

High School Diploma -

Bell Senior High School
Gabriela Medina