Gabriela Juarez
Madera
Summary
Dynamic and customer-focused professional with extensive experience in an office and retail business excelling in inventory control and cash handling accuracy. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in stock replenishment and report generation, consistently promoting a positive shopping experience and fostering customer loyalty.
Professional banker with substantial experience in financial services, relationship management, and customer satisfaction. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.
Overview
13
13
years of professional experience
Work History
Associate Banker
JPMorgan Chase
2147 W. Cleveland Aven, Madera CA 93637
12.2025 - 02.2026
- Managed daily banking operations, ensuring compliance with policies and regulations.
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Executed financial transactions accurately, minimizing errors and maintaining operational efficiency.
- Collaborated with team members to streamline processes and improve service delivery.
- Educated customers on online banking and mobile banking applications.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer accounts.
Store Clerk
Smart & Final
Madera, CA
09.2025 - 12.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained product inventory by reorganizing stock and ensuring freshness of perishable items.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance shopping experience.
- Implemented merchandising strategies to maximize product visibility and drive sales in-store displays.
Store Clerk
Trujillos Meat Market
Madera, CA
04.2021 - 01.2025
- Greeted customers upon their entry into the store and helped them with any questions and concerns.
- Managed inventory of food, beverages, dried goods, and other food-related and maintained shelves stocked with plenty of inventory for customer needs.
- Maintained a clean, sanitized work-area and tables for customers to dine in a clean and safe environment.
- Operated a checkout lane and associated retail equipment, including scale, barcode scanner, and cash register.
Assistant Accountant Clerk
Industrial Controls & Electrical Services
Madera, CA
01.2020 - 04.2020
- Processed accounts payable and receivable, prepared accounting reports, investigated and resolved account discrepancies.
- Reduced reconciliation discrepancies through better QuickBooks use.
- Provided customer service in a positive attitude with customers, vendors, and office staff.
- Maintained a neat and clutter-free work area in accordance with company policy.
Store Clerk
Trujillos Meat Market
Madera, CA
06.2017 - 12.2019
- Trained new clerks on store procedures, enhancing team productivity and knowledge retention.
- Coordinated daily opening and closing procedures, maintaining compliance with operational standards.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
- Performed cash, card, and check transactions to complete customer purchases.
Receptionist & Payroll Clerk
Mid Valley Labor Services, Inc.
Madera, CA
12.2012 - 05.2017
- Provided customer service in a positive attitude with customers, vendors, and office staff.
- Used Microsoft Office products like Word & Excel for the purpose of doing payroll by hand and filing employee records.
- Maintained a neat and clutter-free work area in accordance with company policy.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Pathways Academy Charter School Adult Education
11-2024
Skills
- Customer Service
- Effective Communication
- Read/Write in Spanish
- Payment Processing
- Product Merchandising
- Cash Handling Accuracy
- Time Management
- Work Ethic
- Teamwork
- Financial planning
- Loan processing
- Investment strategies
- Portfolio management
- Teller experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Completed manager training program.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Languages
Spanish
Native or Bilingual
Timeline
Associate Banker
JPMorgan Chase
12.2025 - 02.2026
Store Clerk
Smart & Final
09.2025 - 12.2025
Store Clerk
Trujillos Meat Market
04.2021 - 01.2025
Assistant Accountant Clerk
Industrial Controls & Electrical Services
01.2020 - 04.2020
Store Clerk
Trujillos Meat Market
06.2017 - 12.2019
Receptionist & Payroll Clerk
Mid Valley Labor Services, Inc.
12.2012 - 05.2017
High School Diploma -
Pathways Academy Charter School Adult Education