Gabriela Ilha
Toronto,Ontario
Summary
Professional Secretary with over 4 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
9
9
years of professional experience
Work History
Prep Cook
The Simple Kitchen
05.2022 - 02.2023
- Followed orders from head chef to establish productive and timely preparation of meals.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Produced consistently high-quality baked goods for customers.
Secretary
Universidade Do Vale Do Rio Dos Sinos
08.2017 - 09.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Secretary
São Leopoldo City Hall
01.2014 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Maintained daily report documents, memos and invoices.
Education
Diploma - Business Administration
QI College
São Leopoldo, Brazil01.2016
Skills
Bilingual Portuguese and English
Time management
Organization
Attention to detail
Advanced Computer Skills
Flexibility
Teamwork
Responsibility
Creativity
Timeline
Prep Cook
The Simple Kitchen
05.2022 - 02.2023
Secretary
Universidade Do Vale Do Rio Dos Sinos
08.2017 - 09.2019
Secretary
São Leopoldo City Hall
01.2014 - 01.2016
Diploma - Business Administration
QI College
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