Gabriela Gomez
Vancouver,BC
Summary
Detail-oriented food service professional with expertise in food safety, inventory management, and customer interaction. Managed menu preparation, cash transactions, and inventory audits while ensuring compliance with health regulations. Delivered exceptional service at events, fostering a well-organized and efficient work environment.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Cafe Worker
Sodexo
Vancouver, British Columbia
04.2025 - Current
- Served café guests following Sodexo service standards and client requirements.
- Delivered exceptional customer service by engaging with guests and addressing their needs during events.
- Prepared hot and cold menu items for daily café operations.
- Operated cash register and handled payments during busy service periods.
- Managed inventory counts and tracked location records to maintain optimal stock levels.
- Monitored supply levels and flagged shortages for timely replenishment requests.
- Sanitized kitchen equipment and service areas, ensuring compliance with health standards for a hygienic environment.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Assisted in setting up and breaking down catering events.
Barista
Century Plaza
Vancouver, British Columbia
04.2022 - 04.2025
- Prepared espresso drinks and specialty beverages at Angus T coffee counter
- Served customers with friendly greetings and accurate order taking
- Ground beans and operated espresso equipment for daily beverage service
- Monitored supply levels and flagged shortages for timely replenishment requests.
- Coordinated cycle counts and physical audits to maintain accurate inventory records.
- Processed item transfers, returns, and adjustments within inventory control software.
- Organized storage areas and maintained clean, orderly inventory workflows.
Barista
Angus T
Vancouver, British Columbia
09.2018 - 01.2020
- Prepared espresso drinks and specialty beverages at Angus T coffee counter
- Ground beans and operated espresso equipment for daily beverage service
- Served customers with friendly greetings and accurate order taking
- Followed Angus T recipes and drink standards for consistent preparation
- Maintained clean workstations, counters, and brewing areas throughout shifts
- Restocked milk, syrups, cups, lids, and pastry displays
- Processed cash and card payments using point-of-sale system
Barista Trainer
Starbucks
Vancouver, British Columbia
09.2015 - 09.2018
- Trained new partners on Starbucks beverage recipes and store procedures.
- Demonstrated espresso bar, brewing, and milk steaming techniques for daily service.
- Coached partners on POS transactions, order accuracy, and cash handling.
- Reinforced food safety, sanitation, and equipment cleaning standards.
- Prepared handcrafted beverages following Starbucks quality and presentation standards.
- Modeled friendly customer service during peak Starbucks café operations.
Education
Certificate - First Aid
First Aid Level 1
09.2025 - 09.2027
Killarney Secondary
Vancouver, BCSkills
- Espresso preparation
- Customer service
- Cash handling
- POS systems
- Food handling standards
- Safe food handling
- Safety monitoring
- Inventory management
- Team coordination
- Time management
- Attention to detail
- Upselling techniques
- Menu memorization
- Display case merchandising
- First aid response
- Effective communication
- Incident documentation
- Patient support
Languages
English
First Language
Spanish
Upper Intermediate (B2)
B2
Certification
First aid Level 1
Timeline
Certificate - First Aid
First Aid Level 1
09.2025 - 09.2027
Cafe Worker
Sodexo
04.2025 - Current
Barista
Century Plaza
04.2022 - 04.2025
Barista
Angus T
09.2018 - 01.2020
Barista Trainer
Starbucks
09.2015 - 09.2018
Killarney Secondary