Gabriela Castro
Modesto
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Housekeeper
A Clean Impressions
Modesto
01.2023 - Current
- Troubleshooting any issues that may arise during house-cleaning services.
- Inspecting premises after completion of each job to ensure quality standards have been met.
- Identifying areas where improvements can be made to increase productivity.
- Advising clients on proper maintenance techniques for keeping their homes clean between visits from professional cleaners.
- Recruiting additional staff when needed to meet customer demands.
- Providing feedback on performance to other members of the house-cleaning team.
- Developing and implementing strategies for improving overall efficiency in the workplace.
- Training new employees in proper methods of house-cleaning services.
- Organizing and scheduling cleaning appointments with clients.
- Monitoring employee performance to ensure high levels of quality service are being provided.
- Leading a team of house cleaners in completing assigned tasks within the allotted time frame.
- Managing customer complaints and resolving them in a timely manner.
Assisted Living Caregiver
Cogir Management USA
Manteca
10.2017 - 11.2021
- Answered questions about services available at the assisted living facility from potential residents or their families.
- Monitored vital signs and reported any changes to supervisor.
- Ensured that all safety protocols were followed at all times within the facility.
- Kept accurate records of services performed, medications administered, treatments received.
- Participated in staff meetings and training sessions as required by facility policies.
- Provided assistance with daily living activities, such as bathing, dressing, and grooming.
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Consulted with client care team to continually update care plans.
Education
High School Diploma -
Beyer High School
Modesto, CA05-2013
Skills
- Quality assurance
- Cleaning techniques
- Money Handling
- Customer service
- Time management
- Team leadership
Timeline
Housekeeper
A Clean Impressions
01.2023 - Current
Assisted Living Caregiver
Cogir Management USA
10.2017 - 11.2021
High School Diploma -
Beyer High School