Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabriela Andrade Monteiro

Nepean,ON

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollarama
Ottawa, Ontario
04.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Collected payments and provided accurate change.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.

Dentist

Consultorio Odontologico Sao Miguel
Recife, Pernambuco, Brazil
01.2015 - 08.2017
  • Performed patient examinations, charted dental history and developed treatment plans.
  • Educated patients on proper oral hygiene techniques and preventive care measures.
  • Maintained detailed patient records, documenting treatments, progress, and any recommendations for future care.
  • Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
  • Reviewed laboratory results from tests conducted on saliva samples and biopsies to diagnose potential issues.
  • Managed inventory levels for supplies used during procedures or office operations.
  • Developed long-term relationships with patients through excellent customer service skills.
  • Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
  • Managed the scheduling of appointments to maximize efficiency and patient satisfaction.
  • Oversaw the sterilization and maintenance of dental instruments and equipment, ensuring a safe and hygienic work environment.

Dentist

COMEPE
Recife, Pernambuco, Brazil
09.2011 - 08.2017
  • Conducted preventive dental care sessions, educating patients on proper oral hygiene practices and the importance of regular check-ups.
  • Utilized specialized tools such as drills, forceps and mirrors to perform procedures in a precise manner.
  • Worked closely with dental hygienists to ensure optimal patient care.
  • Collaborated with other healthcare providers to coordinate comprehensive patient care.
  • Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
  • Collected information from patients, parents and guardians about dental care and issues of concern.

Education

Bachelor of Science - Dental Sciences

University of Pernambuco
Recife-Pernambuco, Brazil
08-2011

Skills

  • Self Motivate
  • Interpersonal Skills
  • Reliable and punctual
  • Inventory Control
  • Sales Development
  • Attention to Detail and Accuracy
  • Payment Processing
  • Cash Register Operation
  • Proficiency in Microsoft applications: Word, Excel, Outlook
  • Written and oral communication skills
  • Problem-solving skills
  • Exceptional customer service

Certification

  • PgD in Orthodontics 2013-2015, Ortogeo(Recife-Pernambuco, Brazil)

Timeline

Sales Associate

Dollarama
04.2023 - Current

Dentist

Consultorio Odontologico Sao Miguel
01.2015 - 08.2017

Dentist

COMEPE
09.2011 - 08.2017

Bachelor of Science - Dental Sciences

University of Pernambuco

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Gabriela Andrade Monteiro