Gabriel Stephen
Los Angeles,CA
Summary
Proactive and goal-oriented Server with excellent time management and hospitality skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to team success and prosperity. Over 3 years of fine dinning experience.
Overview
4
4
years of professional experience
Work History
Server and Brand Ambassador
200 Proof Staffing
02.2024 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings to meet event theme and seating plan.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep event space and work areas clean.
Server and Lead Host
SUGARFISH by Sushi Nozawa
03.2023 - 02.2024
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery.
Host
The Landing Grill And Sushi Bar
03.2022 - 01.2023
- Developed rapport with regular patrons to foster sense of community within establishment.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server
Westlake Village Inn
01.2021 - 11.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Associate of Arts -
Santa Monica College
Santa Monica, CA07-2023
Skills
- Fine Dinning Service
- Menu Knowledge
- Menu Presentation
- Food and Beverage Pairings
- Wine Parings
- Order Accuracy
- Hospitality Service
- Food Safety Understanding
Timeline
Server and Brand Ambassador
200 Proof Staffing
02.2024 - Current
Server and Lead Host
SUGARFISH by Sushi Nozawa
03.2023 - 02.2024
Host
The Landing Grill And Sushi Bar
03.2022 - 01.2023
Server
Westlake Village Inn
01.2021 - 11.2022
Associate of Arts -
Santa Monica College
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