Gabriel Sanchez Rojas
Business Administration Student | Retail & Entrepreneurship Experience
Bell,CA
Summary
Business Administration student at CSU Fullerton with experience in customer service, team support, and retail sales through roles at Tory Burch and Coach. Skilled in communication, time management, and problem-solving. Currently exploring entrepreneurship through a digital lead generation project, StarsBegin, focused on connecting local service providers with clients. Motivated, adaptable, and eager to grow through internships or entry level opportunities in business, operations, or marketing.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Associate & Backup House
Tory Burch
04.2025 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Coach
11.2023 - 04.2025
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Arts - Business Administration – Accounting
California State University, Fullerton
Fullerton, CA 05.2001 -
Skills
- Client support expertise
- Time Management
- Sales prospecting
- Teamwork and Collaboration
- Problem Solving
- Project Planning
- Communication
- Product Sales
- Digital marketing expertise
- Initiative
Accomplishments
- Completed Project Life, a 10-week leadership and personal development program at CSU Fullerton focused on intergenerational communication and learning
- Launched StarsBegin, a self-started lead generation project helping connect immigration attorneys with clients using bilingual digital funnels and no-code tools
- Balanced full-time student responsibilities with part-time retail jobs at Tory Burch and Coach, demonstrating strong time management and reliability
- Regularly recognized by managers for positive attitude, teamwork, and exceeding customer service expectations
- Taught myself how to use Canva, GoHighLevel, and other tools to build online systems and solve real-world problems
- Awarded “Employee of the Month” in 2024 & 2025.
Timeline
Sales Associate & Backup House
Tory Burch
04.2025 - Current
Sales Associate
Coach
11.2023 - 04.2025
Bachelor of Arts - Business Administration – Accounting
California State University, Fullerton
05.2001 -