Gabriel Salcido
Pomona
Summary
Dynamic administrative professional with experience at the United States Marine Corps, excelling in data management and confidentiality. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for meticulous attention to detail and fostering team collaboration, ensuring efficient office operations and a welcoming environment.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Overview
3
3
years of professional experience
Work History
Administrative Clerk
United States Marine Corps
07.2022 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Edited documents to keep company materials free of grammar errors.
- Supported staff on special assignments and ad hoc projects.
Host
Corky's Kitchen & Bakery
12.2021 - 07.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Montclair
Montclair, CA05-2022
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Team collaboration
- Customer follow-up
Accomplishments
- Achieved a military appreciation letter through effectively helping with security detail for comic con.
- Achieved a military certificate of commendations through effectively helping with being a historical education event coordinator.
Timeline
Administrative Clerk
United States Marine Corps
07.2022 - Current
Host
Corky's Kitchen & Bakery
12.2021 - 07.2022
High School Diploma -
Montclair
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