Gabriel Rivas
Rialto,CA
Summary
Dynamic and dependable healthcare support professional with proven expertise in fast-paced environments including Kaiser Permanente, Chick-Fil-A, and Mcdonald's. As a Dietary Aide, skilled in patient-focused care, sterile food handling, and supporting clinical teams to maintain health and safety standards. Known for fostering team collaboration, enhancing workplace safety, and driving operational efficiency. Experienced in employee training, conflict resolution, and multi-tasking under pressure. Organized, adaptable, and committed to providing high-quality service with a positive attitude. Ready to take on added responsibilities to support Perioperative and Patient care goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dietary Aide
Kaiser Permanente
03.2025 - Current
- Prepared and portioned meals according to dietary guidelines and patient preferences.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health standards.
- Maintained strict hygiene, infection control, and hospital sanitation standards in alignment with clinical regulations - reinforcing safe and sterile work practices.
- Collaborated with Nurses, Dietitians, and other clinical staff to prioritize patient health, comfort, and safety.
- Handled patient requests and concerns with empathy and professionalism, fostering trust, and improving the overall patient care experience.
- Kept all kitchen areas clean, and free of hazards.
- Conducted regular inspections of food service equipment, facilitating timely maintenance and repairs as needed.
Shift Lead
Chick-fil-A
03.2023 - 02.2025
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or work delays due to hazards or inefficient layouts.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Collaborated with management to develop strategies for improving overall store operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Crew Trainer
McDonald's
04.2021 - 10.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Coached new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Setting a positive example for team members by providing high-quality, efficient service.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Evaluated team members progress and provided constructive feedback for continuous development.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Encouraged customer-first mindset among team members, leading to notable improvements in service delivery.
Education
No Degree - Business Administration
Chaffey College
Rancho Cucamonga, CA12-2025
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2022
Skills
- Decision-making capabilities
- Employee Training
- Workplace Safety
- Performance Improvement
- Problem-Solving
- Team Leadership
- Multitasking Abilities
- Excellent Communication with Patients, Members, and Clinical Staff
- Team Collaboration
- Cleaning and sanitizing Practices
- Time management
- Customer service
Accomplishments
- Achieved Chick-Fil-A Rialto's Food Cost Goal by completing a Standard Operating Procedure with accuracy and efficiency.
- February 2024; Gap Cost of $11,133 to the company saving $893 in July 2024
- Promoted 4 times from March 2023 to April 2024
References
Dave Rodriquez - Owner Operator of Chick-Fil-A Yucaipa
Cell Number - (214) 232-0090
Chrysanthus Thomas - Director of Culinary Services
Employer- Chick-Fil-A Rialto
Cell Number - (909) 682-6242
Ayo Oladunjoye - Director of Food & Nutrition
Employer - Kaiser Permanente
Cell Number - (909)-204-1985
Certification
- Basic Life Support, National CPR Foundation - Valid until July 2027
Timeline
Dietary Aide
Kaiser Permanente
03.2025 - Current
Shift Lead
Chick-fil-A
03.2023 - 02.2025
Crew Trainer
McDonald's
04.2021 - 10.2022
No Degree - Business Administration
Chaffey College
High School Diploma -
Etiwanda High School
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Johnica M. BennettJohnica M. Bennett
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group
JAMES O'BRIENJAMES O'BRIEN
Family Physician at Northwest Permanente (Kaiser Permanente)Family Physician at Northwest Permanente (Kaiser Permanente)
Ricardo RiveraRicardo Rivera
Order Selector and Fork Lift Driver at Ralphs Distribution CenterOrder Selector and Fork Lift Driver at Ralphs Distribution Center