Gabriel Rivas
Rialto
Summary
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Lead
Chick-fil-A
03.2023 - Current
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Collaborated with management to develop strategies for improving overall store operations.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Crew Trainer
McDonal
04.2021 - 10.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Encouraged customer-first mindset among crew members, leading to notable improvements in service delivery.
Education
No Degree - Business Administration
Chaffey College
Rancho Cucamonga05.2026
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2022
Skills
- Decision-making capabilities
- Employee Training
- Workplace Safety
- Performance Improvement
- Problem-Solving
- Team Leadership
- Multitasking Abilities
- Excellent Communication
- Team Collaboration
Accomplishments
- Achieved Chick-Fil-A Rialto's Food Cost Goal by completing a Standard Operating Procedure with accuracy and efficiency.
- February 2024; Gap Cost of $11,133 to the company saving $893 in July 2024
- Promoted 4 times from March 2023 to April 2024
References
Dave Rodriquez - Owner Operator of Chick-Fil-A Yucaipa
Cell Number - (214) 232-0090
Chrysanthus Thomas - Director of Culinary Services
Employer- Chick-Fil-A Rialto
Cell Number - (909) 682-6242
Timeline
Shift Lead
Chick-fil-A
03.2023 - Current
Crew Trainer
McDonal
04.2021 - 10.2022
No Degree - Business Administration
Chaffey College
High School Diploma -
Etiwanda High School
Similar Profiles
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A