Gabriel Rincon
Fontana
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Student Server
Citrus Grove Catering
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Dog Grooming Assistant
Ding Dong Dirty Dog Wash
07.2023 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Residential Counselor
Summer Discovery
06.2023 - 07.2023
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Back of House Team Member
Chick Fil A
10.2022 - 01.2023
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Barista
Paradise Nutrition
07.2021 - 09.2022
- Collected payments and provided accurate change.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Created complex, hand-crafted beverages based upon customer preferences.
Server
UCR Dining Services
04.2022 - 06.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
Education
Bachelor of Arts - Sociology
University of California
Riverside, CA06.2025
High School Diploma -
Bishop Amat Memorial High School
La Puente, CA06.2021
Skills
- Food Serving and Preparation
- Organization and Prioritization
- Customer Service
- Cleaning and Sanitizing
- Flexible Schedule
- Friendly, Positive Attitude
- Good Work Ethic
- Reliable & Trustworthy
- Computer Skills
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Dog Grooming Assistant
Ding Dong Dirty Dog Wash
07.2023 - Current
Residential Counselor
Summer Discovery
06.2023 - 07.2023
Student Server
Citrus Grove Catering
01.2023 - Current
Back of House Team Member
Chick Fil A
10.2022 - 01.2023
Server
UCR Dining Services
04.2022 - 06.2022
Barista
Paradise Nutrition
07.2021 - 09.2022
Bachelor of Arts - Sociology
University of California
High School Diploma -
Bishop Amat Memorial High School
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