Gabriel Queiroz
Los Angeles,CA
Summary
Results-driven professional with a diverse background in administrative support, customer service, program management, and operational support, seeking a challenging role in business. Leveraging a strong foundation in handling high-pressure situations and coordinating diverse responsibilities, I aim to contribute my skills in organization, communication, and problem-solving to enhance the efficiency and effectiveness of your executive team.
Overview
8
8
years of professional experience
Work History
LEAD CONCIERGE
FAIRFIELD INN & SUITES
07.2022 - Current
- Consistently delivered professional, friendly, and efficient service as a concierge, reflecting a commitment to meeting and exceeding customer expectations
- This experience translates seamlessly to ensuring a high level of service for executives within a property maintenance company
- Demonstrated proficiency in utilizing phone systems and reservation software, showcasing a strong aptitude for technology
- This skill set is invaluable for managing executive schedules, travel arrangements, and communication systems
- Successfully handled challenging situations with patience and professionalism, highlighting the ability to maintain composure in high-pressure environments
- This experience is directly transferable to supporting executives, where adaptability and quick decision-making are crucial.
PROGRAM COORDINATOR
LOS ANGELES UNIFIED SCHOOL DISTRICT
08.2017 - 04.2020
- Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance in an office
- Campuses, demonstrating a commitment to maintaining a safe and inclusive environment conducive to positive growth
- Developed and implemented engaging after-school activities, showcasing creativity and resourcefulness in fostering a positive impact on students' lives
- Displayed strong leadership and organizational skills essential for supporting executives in a dynamic setting
- Managed diverse responsibilities with efficiency, highlighting the ability to handle complex tasks and contribute to the seamless functioning of an executive team.
RAMP AGENT
MENZIES AVIATION
07.2016 - 04.2017
- Managed luggage operations with meticulous attention to detail, ensuring the timely and accurate handling of baggage for renowned airlines, including LAN Chile, Qantas, British Airways, and Etihad Airways
- Thrived in a fast-paced environment, showcasing adaptability by effectively addressing challenges and meeting the operational demands of multiple international airlines
- Demonstrated a commitment to customer satisfaction through efficient luggage handling, contributing to a positive overall experience for passengers of diverse airlines.
Education
BA, Business Administration -
CALIFORNIA STATE UNIVERSITY, DOMINGUEZ HILLS
01.2024
Associates Degree -
EL CAMINO COLLEGE
01.2020
Skills
- Administrative Support
- Program Management
- Customer Service
- Communication
- Problem Solving
- Adaptability
- Organizational skills
- Fluent in Portuguese
- Basic Spanish
- Vendor negotiation
Timeline
LEAD CONCIERGE
FAIRFIELD INN & SUITES
07.2022 - Current
PROGRAM COORDINATOR
LOS ANGELES UNIFIED SCHOOL DISTRICT
08.2017 - 04.2020
RAMP AGENT
MENZIES AVIATION
07.2016 - 04.2017
BA, Business Administration -
CALIFORNIA STATE UNIVERSITY, DOMINGUEZ HILLS
Associates Degree -
EL CAMINO COLLEGE
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