Gabriel Parra
Sacramento
Summary
Meticulous professional specializing in damage assessment, vehicle inspection, and insurance processing. Demonstrates expertise in delivering exceptional service and producing precise quotes, fostering customer satisfaction and efficient repair coordination.
Overview
12
12
years of professional experience
Work History
Kniesel's Collision
Account Manager
Sacramento
12.2023 - 12.2025
- Assessed vehicle damage and estimated repair costs for insurance claims.
- Prepared detailed reports for customer approvals and documentation.
- Clarified repair scope and costs through effective communication with insurance adjusters.
- Coordinated assessments with technicians to establish repair timelines and required parts.
- Utilized estimating software to generate accurate quotes efficiently.
- Adhered to DRP insurance procedures and applicable rates for estimates.
Collision Estimator
Pro Color Collision
Sacramento
01.2023 - 12.2023
- Evaluated vehicle damage and estimated repair costs for insurance claims efficiently.
- Prepared detailed reports and documentation for customer approvals.
- Communicated with insurance adjusters to clarify repair scopes and associated costs.
- Coordinated with technicians to determine repair timelines and required parts.
- Utilized estimating software to generate accurate repair quotes quickly.
- Delivered exceptional customer service by addressing client inquiries in a timely manner.
Alignment Technician/Tire Technician
U.S.A Wheels and Tires
Sacramento
06.2014 - 01.2022
- Inspected vehicle alignment using precision tools to ensure accuracy.
- Adjusted suspension components according to manufacturer specifications.
- Educated customers on tire maintenance and alignment advantages.
- Maintained a clean, organized workspace to enhance operational efficiency at U.S.A Wheels and Tires.
- Performed front-end and four-wheel alignments based on vehicle suspension and drive type.
- Adhered to safety protocols consistently while executing tasks on the shop floor.
Education
High School Diploma -
Rio Cazadero High School
Sacramento, CA01-2018
Skills
- Damage assessment and vehicle inspection
- Estimating software proficiency
- Repair coordination and insurance processing
- Customer relationship management
- Parts sourcing
- Time management
- Insurance claim processing
- Problem solving
- Attention to detail
- Effective communication
Timeline
Kniesel's Collision
Account Manager
12.2023 - 12.2025
Collision Estimator
Pro Color Collision
01.2023 - 12.2023
Alignment Technician/Tire Technician
U.S.A Wheels and Tires
06.2014 - 01.2022
High School Diploma -
Rio Cazadero High School