Gabriel Marenco

• Entrusted by the Security Force Officer in Charge (OIC) to perform delegated security responsibilities, including maintaining interior and exterior installation security, overseeing access control operations, and safeguarding the integrity of all installation entry and exit points.
• Document incidents and follow up with necessary actions
• Conducted surveillance via CCTV to ensure safety
• Follow the 3 General Orders

Acting Team Leader / (SOG)

• Served as Acting Team Leader/ SOG, supervising Security Force personnel and ensuring compliance with federal, state, and Army security regulations and procedures.
• Directed daily shift operations, assigned personnel, delegated force protection responsibilities, and maintained security coverage at designated access control points.
• Oversaw installation access control by reviewing visitor requests, making access determinations, and ensuring proper processing of access documentation.
• Coordinated responses to internal and external security incidents, ensuring timely reporting and effective threat mitigation.
• Directed vehicle inspections, personnel searches, and security screenings to protect personnel, facilities, and mission-essential assets.
• Supervised perimeter patrols and monitoring of electronic security systems to detect, deter, and respond to unauthorized activity.
• Trained, mentored, and evaluated Security Force personnel and Team Leaders, providing coaching to maintain operational readiness and compliance with security standards.
• Supported the Random Antiterrorism Measures (RAM) program by implementing security procedures and evaluating personnel proficiency.
• Assumed the responsibilities of the Security Force NCOIC during absences, making operational decisions, approving non-routine visitor access, and ensuring uninterrupted security operations.
• Provided input on shift scheduling, staffing, and mission requirements to support continuous 24/7 security operations.

• Provided unarmed SECFOR support to CHQC to safeguard the
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

Emergency Response / Wildland Fire Support

• Supported search-and-rescue operations during emergency response missions and natural disasters.
• Participated in security and emergency response operations for wildfires, floods, earthquakes, and the protection of critical infrastructure.
• Worked alongside CAL FIRE and other emergency response agencies during wildfire and disaster response operations.
• Assisted in wildfire containment by constructing firebreaks using hand tools and approved wildfire suppression techniques.
• Trained in and supported backfiring operations during the Dixie Fire to help slow and contain wildfire spread under the direction of fire personnel.
• Operated and deployed bladder bags to extinguish hotspots and support wildfire suppression efforts during the Dixie Fire.
• Maintained readiness to respond to emergency incidents while operating safely in high-risk, rapidly changing environments.
• Demonstrated teamwork, adaptability, and effective communication while supporting multi-agency emergency response operations.

Customer Service Representative

• Delivered exceptional customer service by handling inbound calls and resolving inquiries in a professional, courteous, and timely manner.
• Assisted customers with new account sign-ups, account updates, billing questions, technical troubleshooting, and service plan inquiries.
• Identified customer needs and recommended appropriate products, services, and promotions to enhance their overall experience.
• Educated customers on available phone plans, features, and current offers, consistently identifying opportunities to upsell products and services.
• Built strong customer relationships by providing personalized support, demonstrating empathy, and ensuring customer satisfaction.
• Resolved customer concerns efficiently while maintaining a positive and solution-oriented approach.
• Consistently met or exceeded individual and team performance goals, including customer satisfaction, quality, and productivity metrics.
• Demonstrated excellent verbal communication, active listening, and problem-solving skills to deliver a positive customer experience.

• Acting lead in battery 2.0
• Trained new team members on work station operations
• Led team in battery 2.0 project initiatives
• Understood EOS processes and bi-hourly reporting requirements
• Maintained awareness of supervisor pass down information
• Performed basic preventative maintenance on CMT robot for consistent operation
• Completed robot training by Jennifer Lew