Gabriel Luna
Hacienda Heights
Summary
Driven professional with a proven track record at Mia Secret, enhancing client satisfaction and expanding the customer base into international markets. Skilled in product listing and adept at building relationships, I increased sales revenue through strategic upselling and targeted account management. Demonstrates exceptional supplier communication and shipping coordination abilities.
Overview
4
4
years of professional experience
Work History
E-Commerce Assistant
Mia Secret
05.2020 - Current
- Implemented inventory tracking system to ensure adequate stock levels were maintained at all times for efficient order fulfillment.
- Displayed and organized product on inventory shelves in e-commerce storeroom.
- Provided exceptional customer service through prompt response times, accurate information, and empathetic communication skills.
Sales Representative
Mia Secret
05.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Staying up to new trends. Maintain customer relationships.
- Expand into the international market.
Education
High School Diploma -
Los Altos High School
15325 E Los Robles Ave, Hacienda Heights CA, 9174505.2022
Skills
- Product Listing
- Payment Processing
- Supplier Communication
- Shipping coordination
- Packaging
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
E-Commerce Assistant
Mia Secret
05.2020 - Current
Sales Representative
Mia Secret
05.2020 - Current
High School Diploma -
Los Altos High School
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