Gabriel Lucas
San Luis Obispo
Summary
Detail-oriented professional with a robust background in customer service, committed to fostering supportive and efficient experiences for patients and staff. Proven ability to manage multiple responsibilities, resolve inquiries effectively, and maintain meticulous accuracy in recordkeeping. Inspired by family members in the healthcare field, eager to leverage administrative skills alongside compassionate care to contribute meaningfully to a healthcare career. Passionate about enhancing patient experiences while supporting healthcare teams in delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service
Home Depot
03.2024 - Current
- Communicate between departments to expedite solutions and maintain satisfaction among customers
- Address customer inquiries, resolve issues, and guide them to our resources
- Provided exceptional customer service, addressing patron concerns promptly and professionally.
Cook
Canes
08.2023 - 03.2024
- Provide friendly service and support in a high-pressure, fast-paced setting
- Actively addressed customer needs and concerns in a fast-paced setting
Cook/Assistant Manager
Panda Express
08.2021 - 06.2023
- Manage kitchen duties with attention to food safety and time standards
- Maintain kitchen workflow and provided reliable support under pressure
- Establish safe food handling and time-sensitive task execution
Education
Oxnard College
Oxnard, CA08-2026
Highschool - undefined
Pacifica Highschool
Oxnard, CA07.2021
Skills
- Empathetic communication with patients and staff
- Basic administrative skills and data accuracy
- Adept to high-stress situations
- Exposed to team-demanding situations
- In-depth product knowledge
- Dependable client assistance
- Cultivating strong partnerships
- Effective complaint resolution
- Maintaining cleanliness and order
- Hospitality and service industry background
- Team collaboration
- Problem-solving skills
Timeline
Customer Service
Home Depot
03.2024 - Current
Cook
Canes
08.2023 - 03.2024
Cook/Assistant Manager
Panda Express
08.2021 - 06.2023
Highschool - undefined
Pacifica Highschool
Oxnard College
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