Gabriel Lacoste-Piotte
Montreal
Summary
Compassionate crisis intervention specialist dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Proven ability to work independently and collaboratively with diverse stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
A1 Intervention
06.2024 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Offered supportive counseling and crisis intervention to more than 500 individuals experiencing PTSD and grieving.
- Provided emotional support to more than 500 clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in healing process.
Crisis Intervention Specialist
Dialogue Health Technologies Inc.
07.2021 - Current
- Provided emotional support to more than 500 clients, enabling them to better cope with challenging situations.
- Used skills such as active listening and collaborative problem-solving daily to connect with more than 500 patients and address concerns.
- Offered supportive counseling and crisis intervention to more than 500 individuals who experienced PTSD and grief.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Evaluated intervention effectiveness by tracking outcomes and adjusting strategies as needed, leading to more successful resolutions over time.
Public Speaker
Gabriel Piotte Conférencier Nordique
01.2021 - Current
- Presented information regarding social work, crisis intervention and life in Nunavik to groups of 30 people for an extended period (one hour up to a day)
- Tailored presentations to diverse audiences, ensuring relevance and understanding of the subject matter.
- Developed custom workshops on communication skills, leadership development, and team building for clients.
- Enhanced audience engagement by incorporating storytelling and real-life experiences into presentations.
- Researched material extensively before writing informative speeches.
Social Worker
CRME, MUHC, IRGLM, CSI, CIUSSS
09.2015 - 07.2024
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Health Center Manager
Tulattavik Health Centre And CHUM
05.2019 - 06.2021
- Recruited, hired and trained more than 60 employees, providing direct supervision, ongoing staff development and continuing education
- Facilitated collaborative partnerships with external organizations such as schools and businesses, to promote wellness initiatives.
- Ensured consistent delivery of high-quality patient care through regular review meetings with clinical team members where best practices were shared.
- Managed financial aspects of health center, ensuring budget adherence and cost-effective service delivery.
- Promoted culture of continuous learning among staff members through ongoing training opportunities and professional development resources.
Education
Graduate Certificate - Management
HEC Montréal
Montreal, QC07.2023
Graduate Certificate - Public Administration
ENAP
Montreal, QC08.2021
Bachelor of Science - Social Work
Université De Montréal
Montreal, QC05.2015
Skills
- Crisis Intervention
- Complex Problem-Solving
- Efficient under pressure
- Adaptability and Flexibility
- Verbal and written communication
- Time Management
- Team Leadership
- Active Listening
- Conflict Resolution
- Compassionate
- Public Speaking
- Verbal De-escalation
- Risk evaluation
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Inuktitut
Elementary
Certification
- Licensed member of the Ordre des travailleurs sociaux
Timeline
Owner
A1 Intervention
06.2024 - Current
Crisis Intervention Specialist
Dialogue Health Technologies Inc.
07.2021 - Current
Public Speaker
Gabriel Piotte Conférencier Nordique
01.2021 - Current
Health Center Manager
Tulattavik Health Centre And CHUM
05.2019 - 06.2021
Social Worker
CRME, MUHC, IRGLM, CSI, CIUSSS
09.2015 - 07.2024
Graduate Certificate - Management
HEC Montréal
Graduate Certificate - Public Administration
ENAP
Bachelor of Science - Social Work
Université De Montréal
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