Gabriel Hernandez
San Marcos
Summary
Dynamic leader with proven expertise in operations management and team development, honed at UPS. Excelled in enhancing team productivity by thorough effective workflow optimization and conflict resolution. Skilled in safety procedures and organizational management, consistently achieving high levels of customer satisfaction and operational excellence. Experienced in all managerial operational departments of UPS.
Overview
7
7
years of professional experience
Work History
Supervisor
UPS
05.2020 - Current
- Oversee daily operations of the multiple department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Ensure safe work methods are being applied throughout the entire operation and handling all employee compliance.
- Assemble and organized data into essential executive summaries.
Valet
Preferred Valet Parking
01.2018 - 03.2019
- Oversee daily operations of the multiple department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increase team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Ensure safe work methods are being applied throughout the entire operation and handling all employee compliance.
- Assemble and organized data into essential executive summaries.
Education
High School Diploma -
Mission Hills High School
San Marcos, CABachelor Of Business Administration And Management - Business Administration And Management
Colorado Technical University
Colorado Springs, COSkills
- Team leadership
- Team development
- Conflict resolution
- Quality assurance
- Goal setting
- Workflow optimization
- Maintenance oversight
- Project management
- Staff evaluation
- Recruitment and hiring
- Safety procedures
- Operational planning
- Task delegation
- Workforce planning
- Decision-making
- Operations management
- Problem-solving
- Staff management
- Staff training
- Data management
- Planning and implementation
- Warehouse operations
- Organizational management
- Health and safety compliance
Accomplishments
Promoted to UPS Supervisor at the age of 18 through exceptional work ethic, consistently outperforming peers and demonstrating strong leadership and dedication.
Timeline
Supervisor
UPS
05.2020 - Current
Valet
Preferred Valet Parking
01.2018 - 03.2019
High School Diploma -
Mission Hills High School
Bachelor Of Business Administration And Management - Business Administration And Management
Colorado Technical University
Similar Profiles
Michael SellMichael Sell
Revenue Recovery Supervisor at UPSRevenue Recovery Supervisor at UPS
Alisa DoughertyAlisa Dougherty
Hub Supervisor at UPSHub Supervisor at UPS
Jayden CarrJayden Carr
Package Handler at UPSPackage Handler at UPS