GABRIEL GRAHAM-KERMAH

• Delivered friendly, attentive customer service in high-volume guest areas, enhancing guest experience.
• Stock haul inventory while maintaining a clean, welcoming environment through sanitizing game machines, floors, and tables.
• Managed recycling, cleared debris, and organized guest spaces to ensure safety and efficiency.

• executed multi-task physical operations in fast-moving environments emphasizing adaptability, strong time management, and strong work ethic.
• Assisted during seasonal peak periods
• Coordinated daily administrative support, maintaining schedules, correspondence, and office records with accuracy.
• Managed calendars, meetings, and travel arrangements to streamline executive and team priorities.
• Prepared reports, presentations, and documentation for internal review and operational decision-making.

• Coordinated community events and decorated spaces while providing compassionate communication to individuals from diverse backgrounds, enhancing their engagement.
• Promoted events and facilitated business outreach, leveraging organizational skills to ensure seamless execution and foster community connections.
• Coordinated community outreach events and strengthened partnerships with local organizations.
• Developed outreach materials tailored for diverse audiences and program goals.
• Managed volunteer communication, scheduling, and follow-up for community initiatives.

• Provided friendly and efficient customer service in fast-paced retail environment, enhancing customer satisfaction.
• Ensured store cleanliness and organization by managing shopping carts, organizing checkout areas, and performing daily maintenance tasks to create a welcoming guest experience.
• Assisted during peak seasons

• Managed incoming and outgoing phone calls, ensuring clear communication and professionalism to enhance customer service.
• Organized records and scheduled appointments, supporting office operations and contributing to a streamlined workflow.
• Managed calendars, meetings, and correspondence to support daily administrative priorities.
• Coordinated documents, records, and files to maintain organized office workflows.
• Prepared reports, presentations, and materials for staff and leadership review.

• Engaged in community outreach and civic engagement initiatives, interacting effectively with people from all backgrounds.
• Coordinated events, organized facilities, and communicated with the community effectively.
• Coordinated civic engagement programs, aligning outreach efforts with community priorities and organizational goals.
• Facilitated voter education sessions, increasing participant understanding of civic rights and local processes.
• Built partnerships with schools, nonprofits, and neighborhood leaders to expand community participation.

Proficient in Canva, Adobe Creative Suite, Layout & Visual Presentation