Gabriel Gleeson
Brentwood
Summary
Dynamic professional with extensive experience in safety management and customer service at Extreme Pizza. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in event planning and time management, consistently delivering exceptional results while ensuring a positive experience for clients and customers. Committed to maintaining high standards in all tasks.
Overview
7
7
years of professional experience
Work History
Volunteer Brakeman/Steam Crew
Nile's Canyon Railway
Sunol
07.2023 - Current
- Responsible for crew and passenger safety when on board the train.
- Manages mechanical tasks, organizes passengers, and oversees time management.
- Tasked with inspecting passenger cars or engines for any defects or mechanical failures.
- Engages with the public to provide an authentic experience.
- completes safety checks for steam locomotives to ensure maximum efficiency.
Manager
Extreme Pizza
Brentwood
08.2021 - Current
- Managed employee schedules, organization of the orders, and inventory of products on hand.
- Responsible for customer service and handling any issues that arose during work hours.
- Responsible for maintaining a productive work environment, along with employee safety.
- In charge of product delivery, making food, along with cashiering.
Floor Associate
Petco
Brentwood
12.2020 - 05.2021
- Assisted customers with locating merchandise in the store.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Restocked shelves as needed throughout the day.
- Monitored store traffic and responded promptly to customer inquiries and complaints.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Event Assistant
Westmont of Brentwood
Benwood
02.2018 - 03.2018
- Inspected gaming equipment prior to operation to verify working order.
- Provided customer service assistance before, during, and after events.
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Supported catering team with setup, service, and cleanup of event food and beverages.
Education
Associate of Arts - Psychology
San Francisco State University
San Francisco, CA05-2025
Associate of Arts - Psychology
Los Medanos College
Pittsburg, CA05-2022
Skills
- Safety management
- Customer service
- Event planning
- Active listening
- Team collaboration
- Time management
- Effective communication
- Safety inspection
- Guest management
- Strong teamwork
- Leadership qualities
- Creativity and innovation
- Crowd control techniques
- Customer service management
- Attention to detail
- Conflict resolution
- Relationship building
- Teamwork
- Goal setting
Timeline
Volunteer Brakeman/Steam Crew
Nile's Canyon Railway
07.2023 - Current
Manager
Extreme Pizza
08.2021 - Current
Floor Associate
Petco
12.2020 - 05.2021
Event Assistant
Westmont of Brentwood
02.2018 - 03.2018
Associate of Arts - Psychology
San Francisco State University
Associate of Arts - Psychology
Los Medanos College
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