A dynamic and adaptable professional with a strong foundation in communication and leadership, driven by motivation. Eager to leverage a diverse background and robust work ethic to make meaningful contributions to an innovative team.
Overview
4
4
years of professional experience
Work History
Camp Manager
Pedalheads
07.2022 - 09.2023
Ensured unwavering commitment to safety protocols and standards, prioritizing participants' physical and emotional well-being
Upheld program quality through continuous monitoring and evaluation of activities
Orchestrated seamless coordination of camp supervisors, instructors, and volunteers, fostering a cohesive team
Leveraged interpersonal skills to motivate team for exceptional camp experiences
Maintained precise record-keeping, documenting hours and entering payroll data
Proactively engaged parents and children on-site, cultivating approachable atmosphere
Responded promptly and professionally to meet attendees' needs and inquiries
Demonstrated exceptional conflict resolution for superior customer service.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Produce Clerk
Metro
05.2022 - 12.2022
Proficient in maintaining produce quality through proper storage and handling techniques
Skilled in inventory management, ensuring adequate stock levels and minimizing waste
Knowledgeable in identifying and resolving customer inquiries or concerns regarding produce items
Experienced in adhering to food safety standards and regulations to guarantee product freshness and safety
Efficient in organizing displays for optimal product presentation and appeal to customers
Able to work collaboratively within a team to accomplish tasks efficiently and maintain a clean and organized work environment.
Pleasantly greeted customers and provided prompt and courteous service.
Checked for outdated and overripe grocery items and removed from inventory.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Camp Counselor, Lifeguard, and Swim Instructor
Camp Wegesegum
07.2019 - 09.2021
Proficient in organizing and leading various recreational activities fostering team-building, creativity, and personal development among campers
Skilled in crisis management and first aid, swiftly responding to emergencies with a calm and effective approach
Experienced in providing comprehensive swim instruction, catering to varying skill levels and ensuring a positive learning environment
Knowledgeable in maintaining equipment and facilities, ensuring operational readiness and safety compliance
Effective in communicating with diverse groups, including children, parents, and fellow staff, fostering positive relationships and a supportive camp community.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Sales representative
DAVIDsTEA
05.2019 - 04.2020
Proficient in actively listening to customer needs and preferences to offer tailored product recommendations
Skilled in product knowledge, allowing for informed and effective customer guidance
Experienced in delivering exceptional customer service, ensuring a positive and memorable shopping experience
Knowledgeable in point-of-sale systems and cash handling, maintaining accuracy in transactions and providing efficient service
Effective in fostering customer relationships and loyalty through attentive assistance and follow-up interactions.
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Minor of Physics -
University of New Brunswick
Bachelor of Philosophy -
Dominican University
01.2023
High School Diploma -
Fredericton High School
01.2018
Skills
Excellent communication and interpersonal skills
Strong team player and leader
Functionally bilingual
Hardworking and adaptable
Sense of responsibility
Time management and problem-solving
Public relations
Program Design
Team Communication
Staff Training
Budget Management
Needs Assessment
Instructional Methods
Parent Communication
Equipment Procurement
Employee Development
Customer Service
Business Administration
Staff Management
Scheduling and Coordinating
Good Judgment
Decision-Making
Task Delegation
Camp Schedule Management
Emergency Response Techniques
Personal Information
Date of Birth: 09/05/00
Volunteer Experience
Nashwaaksis United Church, Summer camp child (ages 4-10) supervisor
Seascape Kayak Tours, Kayak/appliance maintenance and tour assistant