Energetic and dedicated individual, with a strong work ethic, and a passion for achieving results. Seeking a challenging position where I can utilize my drive and determination.
Overview
7
7
years of professional experience
Work History
Store Manager
House of Paw
Orange
01.2021 - Current
Direct day-to-day operations of a busy grooming salon, managing a team of groomers, and front desk personnel to ensure high productivity and quality service delivery.
Develop and maintain efficient staff schedules, aligning team availability with business demands, and minimizing service gaps.
Manage the online booking system, ensuring timely responses to appointment requests and cancellations.
Serve as the primary point of contact for clients, handling inquiries, special requests, and conflict resolution with professionalism and care.
Train and onboard new team members, fostering a positive and productive work culture.
Introduced new marketing strategies to help businesses stay competitive and attract new clientele, using online campaigns.
Dog Groomer
House of Paw
Orange
03.2019 - Current
Developed long-term relationships with clients and bonded with animals through regular contact.
Perform full-service grooming on up to 10 dogs per day in a high-volume salon environment.
Specialize in breed-specific trims, hand-scissoring, mat removal, and customized grooming requests.
Conduct pre-groom consultations to assess dog behavior, skin conditions, and owner expectations.
Consistently meet or exceed daily grooming targets without compromising pet safety or comfort.
Warehouse Worker
Amazon
Santa Ana
04.2018 - 12.2024
Sort, scan, and process hundreds of packages per shift with precision and speed.
Use handheld scanners and tracking systems to update shipment status in real-time.
Follow strict safety and quality standards to prevent damage and ensure accurate order fulfillment.
Work efficiently as part of a team during peak volume times such as Prime Day and holiday seasons.