At Wylie Renovation, I spearheaded software update coordination and bug resolution, significantly reducing customer downtime. My expertise in equipment management and adeptness as a support worker enhanced client product proficiency through targeted remote training. By analyzing customer feedback, I played a key role in refining support processes, demonstrating a blend of technical proficiency and exceptional interpersonal skills.
Hi, I’m
Gabriel Elechi
Toronto,ON
Summary
Work History
Wylie Renovation
Renovation Support Worker
03.2024 - 05.2024
Job overview
- Coordinated software updates and bug fixes with development teams, minimizing downtime for customers experiencing technical issues.
- Delivered remote training sessions to clients on product usage, increasing their confidence in utilizing company solutions effectively.
- Contributed to the continuous improvement of support processes through regular review and analysis of customer feedback data.
- Assisted in the development and execution of new employee onboarding programs, ensuring a smooth integration into the support team environment.
Education
Enugu State University of Technology Agbani, Enugu State, Nigeria
Higher National Diploma from Computer Science
06.2015
University Overview
Skills
House cleaning and Fumigation
Plumbing
Equipment Management
Support Worker
Languages
English, Igbo and Yoruba
Limited Working
Timeline
Renovation Support Worker
Wylie Renovation
03.2024 - 05.2024
Enugu State University of Technology
Higher National Diploma from Computer Science
Similar Profiles
Channing ShepherdChanning Shepherd
Volunteer at Wylie ISD, Wylie High School, Pearls & Ivy Fdn.Volunteer at Wylie ISD, Wylie High School, Pearls & Ivy Fdn.
ALEJANDRA ABIGAIL JIRANIALEJANDRA ABIGAIL JIRANI
Registered Behavior Technician at Wylie ISDRegistered Behavior Technician at Wylie ISD
Karen GonzalezKaren Gonzalez
Private Voice Instructor at Wylie ISDPrivate Voice Instructor at Wylie ISD
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar
Salman ValimohamedSalman Valimohamed
Project Manager / Social Media Manager at Waveform Entertainment IncProject Manager / Social Media Manager at Waveform Entertainment Inc