Gabriel Dorame
Fontana
Summary
Developed skills in fast-paced retail and food environments as well as thrived as a sales professional and groundskeeper. Ready for a transition. Demonstrates ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in a dynamic and collaborative setting.
Overview
13
13
years of professional experience
Work History
Groundskeeper
Fontana Unified School District
10.2023 - Current
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property/campus aesthetics and improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Unclogged sewage drainage systems
- Applied weed killer to maintain weed-control.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
Life Insurance Agent
Primerica
08.2013 - 12.2022
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Maintained high standards of customer service by building relationships with clients.
- Boosted team morale and productivity by leading training sessions on effective sales techniques and product knowledge.
- Actively trained new and seasoned Agents
- Trained veteran agents to properly develop new representatives to exceed customer expectations.
- Assisted Agents throughout the State licensing process
Sales Associate
Dollar Store
06.2012 - 08.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operated front register.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Concessions Worker
Roller City
11.2011 - 02.2013
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Monitored inventory and notified management of deficiencies or shortages.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
- Assisted in training new employees, sharing product knowledge and best practices for excellent customer service.
Education
High School Diploma -
Summit High School
Fontana, CASkills
- Dedicated work ethic
- Detail-oriented
- Building relationships
- Team training and development
- Customer service
- Teamwork and collaboration
- Time management
- Professionalism and courtesy
Timeline
Groundskeeper
Fontana Unified School District
10.2023 - Current
Life Insurance Agent
Primerica
08.2013 - 12.2022
Sales Associate
Dollar Store
06.2012 - 08.2013
Concessions Worker
Roller City
11.2011 - 02.2013
High School Diploma -
Summit High School
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