Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriel Sant'Anna

Hamilton

Summary

Hospitality professional with strong commitment to delivering high-quality service in fast-paced settings. Proven ability to adapt to changing needs and work collaboratively with team members to achieve seamless service. Reliable and efficient, with excellent communication and multitasking skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Trainer

GoodLife Fitness
10.2023 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
  • Analyzed client feedback to continuously improve training programs and client satisfaction.

Field Placement Student

Momentum Fitness
01.2023 - 03.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Provided new members with detailed facility tours and explained club policies and pricing
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment
  • Designed specific workout plans for individual clients based on client consultation and goals
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety

Field Placement Student

ST. Elizabeth Retirement Residence
09.2022 - 12.2022
  • Trained elderly clients both in personal training and group training sessions
  • Motivated, demonstrated, explained and provided feedback for exercise technique
  • Worked as a team along with other students
  • Trained clients in strength, endurance and hypertrophy workouts
  • Helped clients improve their confidence, strength, and technique with progressive overload and consistency over the weeks
  • Assisted clients through various fitness assessments
  • Designed individualized personal training and group training programs based on client's previous data and information
  • Gained knowledge on program design, and experience working with new clients
  • Improved communication skills and problem solving

Breakfast Server

The Bedrock Bistro Inc
04.2022 - 09.2022
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Ensured prompt table turnover by efficiently clearing dishes upon guest completion.
  • Maintained a clean and organized dining area, contributing to a positive guest experience.
  • Demonstrated strong multitasking abilities while managing multiple tables simultaneously.
  • Kept up-to-date knowledge on current menu offerings, including daily specials and seasonal changes.

Babysitter

Lynne Lewis
06.2018 - 09.2020
  • Led indoor and outdoor activities and steered children away from dangers
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Met children at bus stop to walk home and assist with crossing street
  • Fostered close relationships with children by asking about school, friends and hobbies
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback

Handyman Assistant

Dean Nevinger
09.2017 - 03.2018
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Loaded, unloaded and identified building materials, machinery and tools to distribute tools to appropriate locations
  • Assisted equipment operators in alignment, movement and adjustment of equipment and materials
  • Kept work areas clean and organized

Cashier/Customer Service

Carrefour
03.2014 - 05.2016
  • Checked for outdated and overripe grocery items and removed from inventory
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
  • Pleasantly greeted customers and provided prompt and courteous service
  • Performed cash, card and check transactions to complete customer purchases

Education

Health, Wellness & Fitness - Health And Fitness

Mohawk College
Hamilton, ON
04-2023

High School Diploma -

Columbia International College
Hamilton, ON
06-2018

Skills

  • Bilingual
  • Customer Service
  • First Aid/CPR Certified
  • Strength Coach & Personal Training
  • Membership Registrations
  • Front Desk
  • Stocking and receiving
  • Sales expertise
  • Excellent work ethic
  • Teamwork

Certification

  • Canadian Red Cross Standard First Aid + CPR C + AED
  • Heart&Stroke Training - BLS Provider
  • CPT - Certified Personal Trainer - CanFitPro

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Personal Trainer

GoodLife Fitness
10.2023 - Current

Field Placement Student

Momentum Fitness
01.2023 - 03.2023

Field Placement Student

ST. Elizabeth Retirement Residence
09.2022 - 12.2022

Breakfast Server

The Bedrock Bistro Inc
04.2022 - 09.2022

Babysitter

Lynne Lewis
06.2018 - 09.2020

Handyman Assistant

Dean Nevinger
09.2017 - 03.2018

Cashier/Customer Service

Carrefour
03.2014 - 05.2016

Health, Wellness & Fitness - Health And Fitness

Mohawk College

High School Diploma -

Columbia International College

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Gabriel Sant'Anna