Gabriel Cortez
Hemet
Summary
Dynamic Team Leader at Legoland California with expertise in quality assurance and workflow management. Successfully mentored new employees, enhancing safety procedures and operational efficiency. Proven ability to implement strategies that capitalize on opportunities, driving team performance and fostering a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
Team Leader
Legoland California
Carlsbad
06.2023 - 12.2024
- Completed daily quality assurance duties to provide feedback for improvements.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Implemented strategies to take advantage of new opportunities.
Cashier
Alberto’s
Hemet
11.2021 - 11.2022
- Answered phone calls to assist customers with questions and orders.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
High School Diploma
Perris, CA12-2023
Skills
- Quality assurance
- Workflow management
- Employee training
- Safety procedures
Timeline
Team Leader
Legoland California
06.2023 - 12.2024
Cashier
Alberto’s
11.2021 - 11.2022
High School Diploma -
High School Diploma