Summary
Overview
Work History
Skills
Languages
Accomplishments
Timeline
Generic

Gabriel Clarke

Duncan

Summary

Dynamic professional with a proven track record at TLC, adept in customer service and complex problem-solving. Excelled in enhancing customer satisfaction and streamlining inventory management, improving sales at Walmart. Demonstrates strong decision-making and relationship-building skills, ensuring high levels of efficiency and team collaboration through both Walmart and Adam's Tarp & Tool.

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Overview

8
8
years of professional experience

Work History

Dairy/Frozen Associate

Walmart
09.2024 - Current
  • Ensured shelf availability reports were done correctly to maintain a steady workflow for all employees and optimal levels of stock both on salesfloor and in storage were being upheld.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes and ensuring it was maintained.
  • Increased sales by delegating stock locations on the salesfloor to address specific customer needs and concerns based on available stock and active savings.
  • Monitored customers for signs of security concerns and deterred customers from theft as instructed by management.

Home Care Assistant

TLC Total Care
06.2020 - 09.2024
  • Assisted patients with dressing and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Remained alert to problems or health issues of clients and competently responded.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Increased medication and medical terminology knowledge through continued research.
  • Responded in emergency situations whether at work or at home to ensure client safety.
  • Assisted clients with mobility challenges, enabling them to maintain a sense of independence.

General Laborer

Adam's Tarp & Tool
06.2017 - 08.2017
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Ensured heavy tool displays were assembled and looked neat/clean for tool shows
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Courteous and professional
  • Oral communication
  • New hire training
  • Product knowledge

Languages

English
Native or Bilingual
French
Elementary
Korean
Elementary

Accomplishments

  • Tied for 1st in a regional math competition in PRMS at age 10
  • Auditioned and got a role in Les Miserables at Prince Rupert, Lester Centre of The Arts by age 11
  • Self taught scripter and 3D modeler at age 12
  • Self advertised house sitter at age 13
  • Self taught musician, proficient in electric guitar and piano at age 14
  • First job employed by another at age 14
  • Attained monetization online at age 15
  • Self taught in audio mixing at age 16
  • Emotionally, Physically and Financially supporting my niece for 4 Years at age 17
  • Increased communication skill through seeking teachers and counseling at age 18
  • Created my first 3D game with original code at 19
  • Refocused my musical abilities into classical Spanish guitar at age 19
  • Purchased a top of the line PC for better performance as a programming hobbyist at age 20
  • Maintained steady income online at age 21
  • Trained to be a manager with Walmart at age 22

Timeline

Dairy/Frozen Associate

Walmart
09.2024 - Current

Home Care Assistant

TLC Total Care
06.2020 - 09.2024

General Laborer

Adam's Tarp & Tool
06.2017 - 08.2017

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Gabriel Clarke