GABRIEL CHINE
North York,ON
Summary
Dynamic customer care professional with a proven track record at Mr. Clean Auto Services, excelling in conflict resolution and delivering exceptional service. Adept at fostering strong relationships and adapting to fast-paced environments, I leverage digital literacy to enhance client engagement and support operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CUSTOMER CARE REPRESENTATIVE
MR CLEAN AUTO SERVICES
02.2024 - 08.2025
- Assisted customers with service needs and provided updates on vehicle detailing and body work by calls and appointment booking.
- Lift and install vehicle parts, including engines and panels, safely and efficiently.
- Supported daily operations.
- Gained hands-on experience in teamwork, problem solving and product handling.
CLERICAL OFFICER
WISDOM LIGHT BOOKSHOP
10.2021 - 12.2023
- Handled daily customer inquiries through calls, and provided front desk assistance.
- Maintained accurate records, and supported administrative tasks.
- Ensured professional and respectful service to clients and visitors.
HEALTH CARE ASSISTANT
KEDI HEALTH CARE
10.2021 - 11.2021
- Contributed to health awareness campaigns and enhanced client engagement efforts.
- Supported team members during health consultations and outreach initiatives.
- Promoted wellness products and services while delivering exceptional customer care.
- Assisted with event setups for wellness outreach, including tables, tents, and promotional materials.
CLASSROOM TEACHER (GRADE 3,4,5, and 6)
CHRIST ARK INTERNATIONAL SCHOOL
01.2018 - 12.2018
- Designed and delivered engaging lesson plans aligned with curriculum standards.
- Facilitated students' participation in sports, recreational activities, and outdoor activities.
- Maintained open communication with parents regarding student progress.
- Assigned and assessed weekly homework to reinforce learning objectives.
PRIVATE TUTOR (GRADE 3-10)
GABRIEL
10.2017 - 12.2017
- Delivered personalized tutoring to enhance academic performance in core subjects.
- Crafted customized lesson plans aligned with individual student needs.
- Maintained regular communication with parents to track and support student progress.
- Fostered strong interpersonal rapport, establishing trust with students and families.
Education
High School Diploma -
Christ The King Seminary
07-2017
DIPLOMA - MEDICAL LABORATORY TECHNICIAN
OXFORD COLLEGE OF ARTS, BUSINESS AND TECHNOLOGY
Skills
- Customer service excellence
- Interpersonal communication
- Conflict resolution strategies
- Difficult situation management
- Verbal communication skills
- Instruction clarity
- Diversity awareness
- Adaptability in fast-paced environments
- Digital literacy
Certification
- First Aid CPR-C and AED, 04/09/25
- Forklift Operator, 07/18/25
- Worker Health and Safety Awareness in 4 Steps, 07/22/25
- Workplace Hazardous Materials Information System (WHMIS), 07/22/25
- Medical Laboratory Technician, 09/22/25, In progress
Education
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Timeline
CUSTOMER CARE REPRESENTATIVE
MR CLEAN AUTO SERVICES
02.2024 - 08.2025
CLERICAL OFFICER
WISDOM LIGHT BOOKSHOP
10.2021 - 12.2023
HEALTH CARE ASSISTANT
KEDI HEALTH CARE
10.2021 - 11.2021
CLASSROOM TEACHER (GRADE 3,4,5, and 6)
CHRIST ARK INTERNATIONAL SCHOOL
01.2018 - 12.2018
PRIVATE TUTOR (GRADE 3-10)
GABRIEL
10.2017 - 12.2017
High School Diploma -
Christ The King Seminary
DIPLOMA - MEDICAL LABORATORY TECHNICIAN
OXFORD COLLEGE OF ARTS, BUSINESS AND TECHNOLOGY