Gabriel Casados
Walnut
Summary
Results-driven Sales and Fulfillment Professional with extensive experience in customer service, operations, administrative work, and team collaboration. Proven ability to generate sales leads and optimize inventory processes while enhancing operational efficiency. Expertise in data analysis and communication fosters revenue growth and ensures customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowe’s
San Dimas
10.2024 - Current
- Delivered expert customer service by advising on product selections based on project requirements.
- Responded to customer inquiries regarding inventory, product details, and issue resolution.
- Maintained department presentation by zoning merchandise and organizing top stock to improve customer experience.
- Assisted with order fulfillment for pickups and deliveries, ensuring customer satisfaction.
- Generated sales leads through installation service enrollments, directly contributing to department revenue growth.
- Promoted and processed credit card applications, expanding sales growth and financing options for customers.
- Operated industrial equipment, such as forklifts, to safely stock and retrieve merchandise.
- Collaborated with team members to uphold a safe, clean, and organized work environment.
Warehouse Associate
Horizon Distributors
Visalia
05.2022 - 08.2024
- Organized inventory for efficient access and precise tracking.
- Inspected incoming goods for quality and accuracy before storage.
- Utilized warehouse management systems for tracking inventory levels.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Coordinated shipment transfers and verified documentation accuracy
- Collaborated with team members to streamline workflow processes.
- Assisted in training new associates on best practices and procedures.
- Conducted first and second-level inventory discrepancy audits in partnership with management
- Reviewed transaction histories to determine root causes of inventory variances
- Developed recommendations for corrective quantity adjustments to address discrepancies.
- Analyzed overage and shortage patterns to inform reconciliation strategies.
- Maintained a structured filing system for audit reports and supporting documentation
- Processed and reconciled daily financial transactions with accuracy
Fulfillment Associate
Lowe’s
Visalia
10.2021 - 05.2022
- Processed and fulfilled online customer orders by locating, verifying, and staging merchandise for pickup or delivery
- Collaborated with team members to achieve timely and accurate product fulfillment.
- Reviewed order documentation to ensure accuracy of quantities and product specifications
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Operated forklifts and pallet jacks to transport materials efficiently and safely.
- Assisted customers with product inquiries and order tracking, enhancing customer experience.
Education
Associate of Science - Administration of Justice
Citrus Community College
Glendora05-2026
Associate of Science - Administration of Justice
College of Sequoias
Visalia05-2026
Skills
- Sales reporting
- Stock control
- Data entry proficiency
- Data analysis
- Supply chain management
- Effective communication
- Team collaboration
- Critical thinking
- Multitasking efficiency
- Leadership abilities
- Document organization
References
Available upon request.
Timeline
Sales Associate
Lowe’s
10.2024 - Current
Warehouse Associate
Horizon Distributors
05.2022 - 08.2024
Fulfillment Associate
Lowe’s
10.2021 - 05.2022
Associate of Science - Administration of Justice
Citrus Community College
Associate of Science - Administration of Justice
College of Sequoias