Gabriel Buonincontri
Calgary,Alberta
Summary
Hardworking employee with valuable experience in customer service roles at Ferrari as a lot attendant and at Heritage Pointe, where I interacted with discerning clientele. Known for my personable nature and effective communication skills, I enjoy creating positive customer experiences in high-end environments.
Overview
5
5
years of professional experience
Work History
Ferrari Lot Attendant
Ferrari Maserati Of Alberta
Calgary, AB
09.2022 - 02.2023
- Was responsible for all of the Ferrari's on the lot, keeping them cleaned and charged and maintained.
- Had to pick up/shuttle around and communicate with Ferrari clients giving them a satisfactory customer experience.
- Was one of only four employees that was given the responsibility to drive Ferrari branded vehicles.
- drove high end vehicles in tight spots and from storage location to storage location.
- everyday drove minimum 8 high end vehicles.
- dealt with Ferrari clients giving them a satisfactory customer experience.
- shuttled Ferrari/Maserati clients.
- Inspected vehicles for damage upon arrival and departure from lot.
- Ensured that all vehicles were parked in designated areas according to size and type.
Guest Services
Heritage Pointe Golf Course
Calgary, Alberta
07.2022 - 06.2024
- Job position required Guest services employees to be the face of Heritage Pointe Golf course directing them with information and giving them a luxury experience.
- Shuttled around Club members and drop ins.
- assisted Members with their golf bags and any other required golf related gear .
- Provided answers to any questions customers may have relevant to Heritage Pointe Golf Course.
- Was responsible for the whole launchpad target grounds responsible for maintaining, opening, and closing it.
Flare Technician
R2 Industries
Calgary, Alberta
02.2024 - 06.2024
- Commonly worked on flares 300+ Feet in the air. Trained to work at heights and proper procedures needed
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Utilized hand tools to properly splice cables.
- Followed safety practices to safeguard against injury and damage to property.
House Mover
Darwin's Moving Company
Calgary, AB
03.2019 - 06.2019
- Worked hard, learned an amazing work ethic in the workplace.
- Maintained a safe work environment by adhering to all safety protocols established by company standards.
- Loaded and unloaded furniture and other items from customer's homes onto moving trucks for transport to new locations.
- Provided customers with estimates of time needed to complete job based on labor hours required and distance traveled between locations.
- Worked commonly 13 hour shifts.
Scaffolder
Unique Scaffold
Calgary, AB
12.2022 - 04.2023
- Cleaned up debris resulting from construction activities at the end of each day's work shift.
- Strictly followed company policies and procedures related to safe operation of machinery.
- Performed routine maintenance tasks such as lubricating moving parts on scaffolding systems.
- Helped with loading and unloading trucks carrying materials for projects.
- Assisted in the setup of scaffolding, including measuring, cutting and assembling materials.
Education
High School Diploma -
Bishop O'Byrne High School
Calgary, AB07.2022
Skills
- Had very independent tasks at the Ferrari dealership, learned how to effectively manage different tasks and be the most efficient independent worker possible
- Exceptional customer service skills due to past job experience
- Proficient at collaborating with other staff members to ensure smooth operations during busy periods
- Works well under pressure
- Strong work ethic with experience working extended shifts of up to 15 hours
- Confident with upselling and promoting drinks with customers
Additional Information
- Awards , Recipient of Award Honour Roll 2019 Recipient of Heart and Hustle Award for Hockey 2017 Recipient of MVP for Hockey 2018
- References available upon request
Volunteer Experience
Blessed Cardinal Newman School September 2018 - June 2019
- Assisted teachers with cleaning, and helped organize their classrooms
Saint Albert the Great Church December 2018
- Helped with wrapping Christmas gifts
- Packed gifts into arranged bins for families
Mustard Seed November 2017
- Assisted with making sandwiches and handing them out to the homeless
School Patrolling (Blessed Cardinal Newman School) September 2014 - June 2016
- Held lieutenant position
- Ensured safe crossings for fellow students
Timeline
Flare Technician
R2 Industries
02.2024 - 06.2024
Scaffolder
Unique Scaffold
12.2022 - 04.2023
Ferrari Lot Attendant
Ferrari Maserati Of Alberta
09.2022 - 02.2023
Guest Services
Heritage Pointe Golf Course
07.2022 - 06.2024
House Mover
Darwin's Moving Company
03.2019 - 06.2019
High School Diploma -
Bishop O'Byrne High School
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