Gabriel Arellano

• Implement training and development programs across 17 Sam’s Club locations across all of Southern California to build team capability and ensure consistency in fresh operations.

• Partner with Regional Fresh Director, Market Manager and Produce Director to assess skill gaps, design targeted training sessions, and apply best practices that elevate performance.

• Deliver hands-on coaching in produce, floral, deli, and freezer/cooler departments, improving product handling, merchandising, and food safety execution.

• Daily usage of KPI reports, Power BI data and Sales Data to better assist Clubs with goals outlined by Regional Fresh Director and Market Manager.

• Instruct targeted training classes using Sam’s Club training programs as a guide for fresh leadership and associates across the market.

• Conduct detailed recaps with Excel and PowerPoint and follow-up training plans to address opportunities and reinforce operational standards.

• Utilize NPS (Net Promoter Score) results to identify performance gaps and implement corrective actions that improve customer experience and operational execution.

• Oversee food safety and sanitation compliance, ensuring all clubs meet NRFSP and company standards.

• Manage certification and recertification for 180+ associates through NRFSP exam coordination, training delivery, and performance tracking.

• Collaborate with corporate partners to align training initiatives with regional objectives and drive continuous improvement across all fresh departments.

• Managed daily operations of produce department, ensuring product quality and freshness.
• Developed and implemented inventory management strategies to minimize waste and optimize stock levels.
• Trained staff on best practices for handling, displaying, and merchandising produce items.
• Conducted regular inspections to uphold compliance with safety and sanitation standards.
• Monthly inventories, Daily Ordering and Weekly Scheduling of associates.