Gabor Tamas Csurgo
Laval,QC
Summary
Dynamic leader with proven expertise in team development and inventory management at Multi Construction Group. Excelled in staff evaluation and recruitment, ensuring high customer satisfaction and operational efficiency. Adapted swiftly to market changes, achieving a harmonious and productive workplace. Skilled in both strategic oversight and fostering collaborative team environments.
Overview
10
10
years of professional experience
Work History
Small Business Owner
GoldStar Rénovation Inc
Laval
03.2020 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Supervisor of Operations
Multi Construction Group
Montreal, QC
04.2014 - 01.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Budget Planning
- Program Planning
- Team Leadership
- Customer Service
- Staff Management
- Inventory Management
- Project Management
Languages
English
Professional Working
Timeline
Small Business Owner
GoldStar Rénovation Inc
03.2020 - Current
Supervisor of Operations
Multi Construction Group
04.2014 - 01.2020