Gabino Valeriano
Summary
Seasoned cook with a proven track record at The Cheesecake Factory, showcasing exceptional multitasking and organization skills alongside advanced cooking techniques. Elevated customer satisfaction through meticulous food presentation and safety, contributing to a significant increase in repeat business. Excelled in fast-paced environments, ensuring high-quality culinary creations and fostering positive guest experiences.
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Diligent cook with proven track record in high-volume kitchen environments. Demonstrated expertise in preparing diverse culinary dishes and maintaining kitchen efficiency. Displayed proficiency in teamwork and adaptability to changing menus and customer preferences.
Overview
18
18
years of professional experience
Work History
Cook
Macaroni Grill
01.2016 - 12.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
COOK/Restaurant Server
THE FISH MARKET RESTAURANT
03.2000 - 12.2017
- Maintained a clean and sanitary workspace, ensuring compliance with health and s
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
COOK
The Cheesecake Factory
05.2004 - 09.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
BACHILLERATO 100 METROS #2
Mexico City, MEXICO07-1997
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Food presentation
- Cooking techniques
- Grilling
- Food plating and presentation
- Portion control
- Food handler certification
Languages
Spanish
Native or Bilingual
Timeline
Cook
Macaroni Grill
01.2016 - 12.2017
COOK
The Cheesecake Factory
05.2004 - 09.2016
COOK/Restaurant Server
THE FISH MARKET RESTAURANT
03.2000 - 12.2017
High School Diploma -
BACHILLERATO 100 METROS #2
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