Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabina Reyes

Poway

Summary

Coordinator with a strong focus on enhancing customer satisfaction and service quality. Proficient in documentation, reporting, and compliance management. Experienced in managing employee records and maintaining organized filing systems.

Overview

22
22
years of professional experience

Work History

Pricing Accuracy Coordinator

Rite Aid
San Diego
08.2003 - Current
  • Ensure the pricing within the store is correct and in compliance with the Stipulated Judgment and Permanent Injunction.
  • Implement weekly price changes, ad sale pricing, and temporary price reductions
  • Verify the appropriate signage is displayed throughout the store
  • Interact with the store manager to verify scan errors are recorded and the scan guarantee log is properly completed and filed
  • Train new store associates with regard to the correct pricing procedure

Shift Supervisor

Rite Aid
San Diego
07.2003 - Current
  • Provide superior customer service by assisting customers with their shopping needs
  • Handle all customer transactions in a timely and courteous manner
  • Respond to customer complaints and concerns with a sense of urgency to see to their resolution
  • provide direction and assistance in the completion of daily merchandise and operating tasks
  • accountable for store, cash, and other financial assets, reconciling cash, register drawers, preparing deposits and ordering changes from a bank as directed by the store manager
  • assess with general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates
  • respond to any unexpected emergencies to ensure the protection of company assets
  • oversee the store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by store manager

Cashier

Rite Aid
San Diego
06.2003 - Current
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.

Education

Some College (No Degree) - Nursing

Palomar College
San Marcos, CA

Skills

  • Pricing accuracy
  • Data entry
  • Inventory management
  • Regulatory compliance
  • Point-of-sale systems
  • Customer service
  • Team training
  • Conflict resolution
  • Time management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Task prioritization

Languages

Spanish
Native/ Bilingual

Timeline

Pricing Accuracy Coordinator

Rite Aid
08.2003 - Current

Shift Supervisor

Rite Aid
07.2003 - Current

Cashier

Rite Aid
06.2003 - Current

Some College (No Degree) - Nursing

Palomar College

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Gabina Reyes