Gabie Andrews
Sonora
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Housekeeper
Aladdin Inn
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Housekeeping Supervisor
Sonora Inn
12.2021 - 07.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Evaluated employee performance and developed improvement plans.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Education
Ted Bird
Sonora, CA06-2023
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Staff training
- Focused and detail-oriented
- Exceptional time management
- Safe cleaning with chemicals
- Deep cleaning
- Time management
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Timeline
Housekeeper
Aladdin Inn
07.2023 - Current
Housekeeping Supervisor
Sonora Inn
12.2021 - 07.2023
Ted Bird
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