Gabriel Talamantez
San Jose,CA
Summary
I am a very motivated worker who is constantly seeking to learn and excel at tasks which are given to me. I excel at sales due to my background working in retail, and in restaurants. I always maintain excellent relationships with my supervisors and co-workers so that the work environment is improved both for myself and for others. I am faithful to the tasks I am given, adaptable for any environments I am placed in, and teachable in learning new things.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Old Spaghetti Factory
06.2024 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Advocate for appetizers and bar drink to improve profits
- Train new servers
To-Go Server
Kaleidoscope Pizzeria & Pub
04.2023 - 04.2024
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Washed hands regularly throughout shift to comply with safety and sanitation protocol.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Guest Advocate
Target
06.2020 - 08.2021
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Cleaned and restock restrooms
- Operate machinery to gather leftover carts outside
Counter Server
Excite Ballpark
04.2018 - 09.2019
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer and corrected any errors.
Education
Certificate - Sports Medicine
Foothill College
Los Altos, CA01-2025
Bachelor of Science - Human Services
Southern Oregon University
Ashland, OR06-2024
Skills
- Sales enhancement techniques
- Proficient in managing multiple tasks
- Effective problem resolution
- Effective communicator
Accomplishments
- Domingo Noriega Outstanding Customer Service Award (Excite Ballpark, 2018)
- You Make Target Award (Target, 2021)
Certification
Certificate in Advanced Sports Medicine
Languages
English
Native or Bilingual
Timeline
Restaurant Waiter
Old Spaghetti Factory
06.2024 - Current
To-Go Server
Kaleidoscope Pizzeria & Pub
04.2023 - 04.2024
Guest Advocate
Target
06.2020 - 08.2021
Counter Server
Excite Ballpark
04.2018 - 09.2019
Certificate - Sports Medicine
Foothill College
Bachelor of Science - Human Services
Southern Oregon University
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