GABBY DAVIS
Summary
Professional Administrator with proven expertise in enhancing workflow efficiency and delivering exceptional customer service. Proficient in operational tasks including scheduling, client communication, and record management. Experienced in collaborating with insurance companies to streamline documentation processes and resolve claims effectively. Demonstrates strong attention to detail and problem-solving abilities in high-pressure environments, now aiming to leverage skills in a corporate setting to drive organizational success.
Overview
4
4
years of professional experience
Work History
Office Administrator
No.1 Collision Group
Vancouver, BC
02.2024 - Current
- Acted as liaison between customers and insurance providers to verify and process claims by ensuring documentation accuracy while maintaining professional etiquette.
- Delivered excellent front office support in a high-paced automotive environment by adhering to all client needs per company policies.
- Scheduled clients for estimate/repair appointments to maintain consistent sales, to meet monthly performance goals.
- Responsible for data organization, processing, monitoring payments, and managing QuickBooks for sale accuracy.
Floor Manger
Ever New Melbourne
Vancouver, BC
05.2022 - 01.2024
- Maintained the confidentiality of clients when conducting loans, and assisted customers with inquiries relating to taxes and invoices.
- Assisted in data entry by inputting information relating to transfers between stores or warehouses to guarantee prompt arrival.
- Efficiently delegated tasks among team members to ensure the success of the company during high-demand seasons.
- Provided technical training for new hires to elevate the company’s standards in terms of sales, customer service, and cleanliness.
Sales Associate
Blue Ruby Jewelry
Vancouver, BC
08.2021 - 04.2022
- Skillfully settled issues pertaining to defective items by enlisting support from the manufacturers, designers, to increase customer satisfaction.
- Assisted in the merchandising of jewelry by analyzing the demographic and fashion trends.
- Adhered to sales goal targets by creating interpersonal relationships between clients to increase the probability of recurrence.
- Educated clients on the metal composition and care methods of jewelry brands.
Education
Diploma - Criminology
Douglas College
Coquitlam, BC02-2024
Skills
- Payroll and accounts payable and receivable
- Client communication
- Conflict resolution
- Documentation accuracy
- QuickBooks management
- POS (point of sale)
- Clerical support
- File maintenance
- Data management
- Proficient withProficient with Mitchell Connect, and Synergy
Languages
English
Native/ Bilingual
Timeline
Office Administrator
No.1 Collision Group
02.2024 - Current
Floor Manger
Ever New Melbourne
05.2022 - 01.2024
Sales Associate
Blue Ruby Jewelry
08.2021 - 04.2022
Diploma - Criminology
Douglas College
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