Gabby Callery
Brockville,ON
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Kelseys Original Roadhouse
08.2019 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Shift Manager/Key Holder
Freshii
01.2015 - 09.2019
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Education
Bachelor of Science - Nursing
St. Lawrence College
Brockville, ON04-2026
Skills
- Communication
- Critical Thinking
- Teamwork
- Leadership
- Time Management
- Critical Thinking
- Organization
- Problem Solving
Certification
Standard First Aid - CPR C - AED (August 15, 2022)
CPR Level - BLS (HCP) (May 4, 2024)
CPI Nonviolent Crisis Intervention Training (June 25, 2024)
Timeline
Bartender Shift Manager
Kelseys Original Roadhouse
08.2019 - Current
Shift Manager/Key Holder
Freshii
01.2015 - 09.2019
Bachelor of Science - Nursing
St. Lawrence College
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