Summary
Overview
Work History
Education
Skills
Timeline
Generic

Davy Chai

Summary

Digital Marketing Leader with a decade-long track record of driving growth through paid media (search, social, DSP, display, video, SEO) for Canadian and US companies.

  • Expertise and Skills: Specializes in paid search, product feed management, and direct response media buying. Strong analytical and problem-solving abilities with experience in DSP, SEO, web analytics, paid social, and page optimization.
  • Team Leadership: Managed teams at iHerb.com, contributing to $2 billion in sales, Unlimited Furniture with 300% online sales growth, and Linkjoint Ads Agency, training professionals for excellence.
  • Client-Facing Approach: Strong client-service orientation, presenting strategies to clients, and fostering strategic partnerships to drive business.


Overview

11
11
years of professional experience

Work History

Digital Marketing In Charge

Unlimited Furniture
05.2019 - Current

Performance: Boosted UFG's online revenue by 300% since 2019. Achieved a remarkable ROAS of over 1500% during a slow season. Expanded channels beyond Google to Bing and Facebook Ads, driving an additional 15% revenue.

Responsibility: Led paid media strategy, scaling SEM, Display, and Social Ads. Established new growth channels and enabled data tracking (GA4 linking). Executed successful local and Pmax campaigns, driving holiday promotions and aligning with UFG's demand strategy. Grew and maintained reporting infrastructure for ongoing optimization.

Teamwork: Built Google Ads account structure,managed media planners and agencies. Facilitated collaboration with cross-functional teams (Commerce, Design, IT, Product Marketing) on Buy on Google, tracking enhancement, and other projects.

Lead Paid Media Consultant

Link Joint Ads Agency
10.2020 - 10.2020

Performance: Boosted sales at iHerb by managing multi-million dollar budgets and driving double-digit growth. Doubled paid search growth in Southeast Asia (Malaysia, Singapore, Philippines, Hong Kong, Taiwan) vs. global average in 2018.


Teamwork: Led a team of paid search and product feed specialists, building strong relationships with Google, Bing, Facebook (Large Customer Sales), and optimizing campaigns with agency partners.


Skills: Managed iHerb's product feed ads (⅓ of paid traffic) across Google, Facebook, Bing with Channel Pilot. Proficient in Double Click Search for campaign optimization.

Paid Media Manager

IHerb.com
03.2017 - 03.2019

Performance: Boosted sales at iHerb by managing multi-million dollar budgets and driving double-digit growth. Doubled paid search growth in Southeast Asia (Malaysia, Singapore, Philippines, Hong Kong, Taiwan) vs. global average in 2018.


Teamwork: Led a team of paid search and product feed specialists, building strong relationships with Google, Bing, Facebook (Large Customer Sales), and optimizing campaigns with agency partners.


Skills: Managed iHerb's product feed ads (⅓ of paid traffic) across Google, Facebook, Bing with Channel Pilot. Proficient in Double Click Search for campaign optimization.

SEM Senior Media Buyer

Jump 450 Media
02.2016 - 02.2017

Led $6M annual spend across Google Display Network & Facebook Ads at Jump 450 Media (Feb 2016 - Feb 2017). Optimized ROAS through A/B testing (keywords, creatives, bidding, audiences). Collaborated with internal creatives on compelling ad materials. Possess working knowledge of tag management, tracking, and data feeds.

SEM/SEO Manager

Bedroom Furniture Discounts
05.2013 - 02.2016

Increased sales from $600K to $1.2M monthly through a multi-channel strategy including paid search (Google, Amazon & Facebook Ads) and organic traffic growth (40% increase). Managed PPC (Marin, Acquisio) and SEO (BrightEdge). Collaborated with content teams to optimize content (video, blog, descriptions) and partnered with agencies for link building.

Education

MBA - Marketing Management

Pace University
New York, NY
08.2014

Bachelor of Science - Automotive Engineering

SUES
Shanghai, China
05.2011

Skills

Paid Media Expertise: Google Ads/SA360, Microsoft Ads, Facebook Ads, Amazon DSP/Sponsored Ads

Web Analytics: Google Analytics 3 & 4, RJ Metrics

Product Feed Management: Google/Bing Merchant Center, Channel Pilot (Magento & Shopify)

Content Management Systems: Magento, Shopify

Tag & Tracking Proficiency: Google Tag Manager, UTMs (Google Ads, Meta & Bing), GA4 Ecommerce, Shopper Approved Reviews, Google E-Wallet, Bing UET

Campaign Strategy & Execution: Paid Search, Programmatic, Paid Social & SEO

Project Management: Asana, ClickUp, Trello, MeisterTask

Direct Response Copywriting: Keyword, Ad Copy & Landing Page Testing

SEO Optimization: On-page/off-page (Content Creation, Link Building, Review Generation)

Ad Suspension Appeal (Misrepresentation, Circumventing systems, Healthcare-related content, Inaccurate shipping costs, Inaccurate prices)

Timeline

Lead Paid Media Consultant

Link Joint Ads Agency
10.2020 - 10.2020

Digital Marketing In Charge

Unlimited Furniture
05.2019 - Current

Paid Media Manager

IHerb.com
03.2017 - 03.2019

SEM Senior Media Buyer

Jump 450 Media
02.2016 - 02.2017

SEM/SEO Manager

Bedroom Furniture Discounts
05.2013 - 02.2016

MBA - Marketing Management

Pace University

Bachelor of Science - Automotive Engineering

SUES
Davy Chai