Furqan Zaheer
Victoria,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
chatr mobile
12.2022 - Current
- Exceeded sales targets while providing exceptional customer service in a fast-paced retail environment
- Demonstrated expertise in selling SIM cards and phone plans, fostering long-term client relationships
- Proficient in product demonstrations, contract negotiations, and leveraging product knowledge to match customer needs with appropriate solutions.
Cashier/Customer Service
The Market On Yates
06.2021 - 08.2022
- Proficient in handling cash, credit, and debit transactions, and adept at resolving customer inquiries and concerns promptly
- Skilled in processing transactions accurately and efficiently while maintaining a friendly and welcoming demeanor
- Assisted with stocking and maintaining a positive working environment
- Acquired valuable skills in customer service and teamwork.
Fast Food Worker
Wendy's
11.2020 - 04.2021
- Maintained high standards of customer service during busy operations
- Handled currency and credit transactions accurately
- Followed food preparation and safety procedures diligently
- Coordinated with team members to ensure seamless service.
Security Guard
Aim Point Security
08.2020 - 10.2020
- Managed customer flow and ensured safety protocols during the COVID-19 pandemic
- Conducted surveillance, monitored premises, and handled customer inquiries
- Trained new employees and performed multitasking effectively.
Education
Some Collage no degree in Computer Programming -
Camosun College
Victoria, BC01.2020
IELTS in English -
Private
Lahore, Punjab08.2019
GCE Ordinary Level in Sciences -
Bahria Town Lahore
Lahore, Punjab06.2016
Skills
- Merchandise restocking
- Product recommendations
- Shift work experience
- Speedy and efficient
- Time Management
- Food Service
- Computer Skills
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Retail sales (3 years)
- Marketing
- Negotiation (2 years)
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Reliability and punctuality
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Sales Associate
chatr mobile
12.2022 - Current
Cashier/Customer Service
The Market On Yates
06.2021 - 08.2022
Fast Food Worker
Wendy's
11.2020 - 04.2021
Security Guard
Aim Point Security
08.2020 - 10.2020
Some Collage no degree in Computer Programming -
Camosun College
IELTS in English -
Private
GCE Ordinary Level in Sciences -
Bahria Town Lahore
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