FURIDOSA HAJI
Calgary,AB
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
4
4
years of professional experience
Work History
Receptionist
Redbloom salon
Calgary
11.2024 - Current
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Assisted with special projects assigned by management when required.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Managed company database and ensured the accuracy of contact information.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Front Desk Receptionist
Greenside Animal Hospital
South Africa , Gauteng
01.2021 - 09.2024
- Drafted professional business documents, spreadsheets, and correspondence.
- Coordinated company events with venues and advised staff of pertinent details.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Greeted visitors warmly and directed them to correct personnel or office.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained accurate medical records of all patients.
- Provided emotional support to pet owners during difficult times.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Arranged hospital admissions for patients as required.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Filed medical records in an organized manner for easy access when needed.
- Called patients to confirm scheduled appointments and obtain additional details.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Monitored office supplies inventory and placed orders when necessary.
Education
GED -
Springs Muslim School
South Africa 12-2016
Skills
- Scheduling
- Multi-line telephone systems
- Multitasking and prioritization
- Appointment scheduling
- Office equipment operations
- Meeting preparation
- Staff management
- Verbal and written communication
- Basic accounting
- Phone etiquette
- Time management
- Calendar management
- Meticulous and organized
- Customer/Client relations
- Customer and client relations
- Organization skills
- Telephone skills
- Animal handling
- Teamwork and collaboration
- Cleanliness maintenance
- Attention to detail
- Empathy for animals
Timeline
Receptionist
Redbloom salon
11.2024 - Current
Front Desk Receptionist
Greenside Animal Hospital
01.2021 - 09.2024
GED -
Springs Muslim School