FUNMILAYO OLUWABUKUNMI OLABANJI
Edmonton
Summary
- Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
- Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
- Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
- Well-qualified Customer service proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Soins De Sante Confort Elite
10.2021 - 06.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Conferred with supervisor to discuss patient condition and medical care.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Supervised daily activities and provided assistance to staff.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Home Care Provider
Golden Home Care Inc.
02.2021 - 06.2024
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Warehouse Associate
Amazon
09.2021 - 01.2022
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Caregiver
Pavilion LaSalle
01.2021 - 09.2021
- Worked closely with clients to maintain optimum levels of communication to effectively and efficiently complete projects.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Customer Service Representative
Teleperformance
02.2020 - 03.2021
- Boosted sales revenue by skillfully promoting diverse options.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Entered customer interaction details in to track requests, document problems and record solutions offered.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Suggested new procedure to persuade cancelling customers to stay with company, resulting in decrease in cancellations.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
COOK
ARCHIBALD MICROBRASSERIE (MONTREAL INTL AIRPORT)
04.2018 - 02.2020
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Elderly Caregiver
ONDO STATE HOME CARE
09.2015 - 03.2017
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
- Supervised daily activities and provided assistance when needed.
Education
Associate of Science - Physical And Health Education (B.sc ED)
ADEYEMI COLLEGE oF EDUCATION
ONDO , ONDO STATEHigh School Diploma -
C.A.C COMMUNITY GRAMMAR SCHOOL
ONDO STATESkills
- Complaint resolution
- International sales support
- Credit card processing
- Good listening skills
- Staff education and training
- Meal Planning and Preparation
- First Aid and Safety
- Verbal and written communication skills
Certification
- PDSB
- LAW 90
- HOME CARE ASSISTANT
- PERSONAL SUPPORT WORKER
- CPR & FIRST AID
HOBBIES
Reading, Playing games, and Dancing
Timeline
Disability Support Worker
Soins De Sante Confort Elite
10.2021 - 06.2024
Warehouse Associate
Amazon
09.2021 - 01.2022
Home Care Provider
Golden Home Care Inc.
02.2021 - 06.2024
Caregiver
Pavilion LaSalle
01.2021 - 09.2021
Customer Service Representative
Teleperformance
02.2020 - 03.2021
COOK
ARCHIBALD MICROBRASSERIE (MONTREAL INTL AIRPORT)
04.2018 - 02.2020
Elderly Caregiver
ONDO STATE HOME CARE
09.2015 - 03.2017
Associate of Science - Physical And Health Education (B.sc ED)
ADEYEMI COLLEGE oF EDUCATION
High School Diploma -
C.A.C COMMUNITY GRAMMAR SCHOOL
- PDSB
- LAW 90
- HOME CARE ASSISTANT
- PERSONAL SUPPORT WORKER
- CPR & FIRST AID
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