Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Hirofumi Kamazuka
08.2019 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Education
BBA - Accounting
University of New Brunswick
Fredericton, NB
05.2025
Skills
Customer Satisfaction
Improve Performance
Incident Management
Operational Efficiency
Employee Evaluation
Timeline
Manager of Operations
Hirofumi Kamazuka
08.2019 - Current
BBA - Accounting
University of New Brunswick
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