Summary
Overview
Work History
Skills
Languages
Timeline
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Fumi Naganuma

Vancouver,BC

Summary

Experienced with creating and implementing targeted digital marketing strategies. Utilizes data analysis and market research to optimize campaign performance. Track record of enhancing brand visibility and driving customer engagement through SEO, content marketing, and social media management.

Overview

10
10
years of professional experience

Work History

Restaurant Receptionist

Four seeds corporation.co.,ltd
Tokyo, Japan
04.2024 - 06.2024
  • Liaised between kitchen staff, servers, and management to facilitate smooth communication during peak dining hours for efficient service delivery.
  • Supported servers by communicating special requests or dietary restrictions to kitchen staff, ensuring accurate order fulfillment.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Digital Marketer

Max.co.,ltd
04.2021 - 03.2024
  • Boosted online sales through targeted email marketing campaigns and personalized messaging.
  • Conducted keyword research and analysis, ensuring optimal targeting for organic search rankings.
  • Collaborated with cross-functional teams to develop integrated marketing campaigns, driving brand awareness and customer acquisition.
  • Collaborated with internal departments to build digital experiences and achieve marketing goals.
  • Leveraged video content creation to increase brand visibility, creating a YouTube channel that showcased company products/services effectively.
  • Developed and executed A/B testing strategies to optimize campaign performance.
  • Coordinated promotional efforts across multiple channels for successful product launches or special events promotions.

Design Engineer

MAX.co.,ltd
04.2018 - 03.2021
  • Optimized existing designs, reducing production costs and enhancing overall performance.
  • Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.
  • Collaborated with cross-functional teams to ensure seamless integration of engineering designs into final products.
  • Brainstormed with product designers to implement and refine new manufacturing processes.

Restaurant Server

G Field Co.,ltd
Tokyo, Japan
04.2016 - 03.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Coffee Shop Worker

JR EAST FOOD BUSINESS CO.,LTD.
04.2014 - 03.2016
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
  • Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.

Skills

  • Web 20 savvy
  • Setup
  • Search engine marketing
  • MailChimp
  • SEO proficiency
  • Social Media Marketing
  • Email Marketing
  • Marketing strategy
  • KPI Monitoring
  • Marketing Strategies
  • SEO Strategies

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Restaurant Receptionist

Four seeds corporation.co.,ltd
04.2024 - 06.2024

Digital Marketer

Max.co.,ltd
04.2021 - 03.2024

Design Engineer

MAX.co.,ltd
04.2018 - 03.2021

Restaurant Server

G Field Co.,ltd
04.2016 - 03.2018

Coffee Shop Worker

JR EAST FOOD BUSINESS CO.,LTD.
04.2014 - 03.2016

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Fumi Naganuma