Fuad Mwinyi
Toronto,ON
Summary
Dynamic and results-oriented professional with a proven track record at ESSAJ FREIGHT SERVICES, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in fostering strong relationships and maintaining operational efficiency. Excels in teamwork, collaboration, and organized problem-solving, contributing to significant improvements in processes and customer service.
Overview
5
5
years of professional experience
Work History
Volunteer
Food Bank
07.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Approached issues proactively to best meet current and future community needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Clearing Agent
ESSAJ FREIGHT SERVICES
05.2021 - 09.2022
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Proactively identified and resolved potential issues with shipments by maintaining close communication with clients and vendors.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Built strong working relationships with customs officials to streamline clearance processes for exported goods.
- Improved customer satisfaction by providing prompt updates on shipment status and addressing concerns in a professional manner.
- Verified shipments against documents to maintain accuracy.
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Poultry Farm Worker
Mwinyi Poultry FARM
05.2020 - 09.2022
- Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Applied disinfectant solutions and used shovels and water hoses to thoroughly clean animal pens.
- Used machetes and pruning shears to shear tops and limb tips from trees, improving overall shape and increasing limb growth.
- Maintained farm equipment in optimal condition through regular inspections, cleaning, and repairs when necessary.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Oversaw feeding, watering and health monitoring of chicken stock, prioritizing health and wellness.
- Examined animals for signs of sickness and overall herd health.
- Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
- Assisted in the development of an efficient farm management system by streamlining processes and effectively utilizing available resources.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
Education
No Degree - Use of Force Training Certificate
GC Tactical
Toronto10-2024
No Degree - Security
Paragon Security
Toronto., On12-2023
No Degree - First Aid And CPR
Rescue 7
12-2023
No Degree - Computer Science
Institue of Public Administration
Zanzibar, Tanzania02-2018
High School Diploma -
Philter Federal School
Zanzibar, Tanzania06-2017
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Volunteer
Food Bank
07.2024 - Current
Clearing Agent
ESSAJ FREIGHT SERVICES
05.2021 - 09.2022
Poultry Farm Worker
Mwinyi Poultry FARM
05.2020 - 09.2022
No Degree - Use of Force Training Certificate
GC Tactical
No Degree - Security
Paragon Security
No Degree - First Aid And CPR
Rescue 7
No Degree - Computer Science
Institue of Public Administration
High School Diploma -
Philter Federal School
Similar Profiles
GLORIA DADAGLORIA DADA
Volunteer at FOOD BANKVolunteer at FOOD BANK
IVAN PUKASIVAN PUKAS
Volunteer at Food BankVolunteer at Food Bank
Haya SalemHaya Salem
Volunteer at food bankVolunteer at food bank