Fuad Ahad
Ottawa,ON
Summary
Strategic Senior Program Officer with strong knowledge of program analysis and strategic planning in the CRA. Highly skilled in budget management, cost estimations and financial projections. Over 7 years of quality performance at the Canada Revenue Agency.
Overview
7
7
years of professional experience
Work History
SP-08 Sr. Program Officer
Underused Housing Tax Examination Section
10.2022 - Current
- Developed program development strategy and program roadmap to more effectively monitor program development & future growth.
- Managed risk management and workload volume projections for multiple areas of program development.
- Utilized knowledge of CRA best practices to motivate team and complete program development tasks on deadline.
- Kept program development in line with established parameters.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
- Determined staffing plans to achieve program development goals and objectives and participated in hiring decisions for new program staff.
- Turned strategic mandates into actionable program plans.
- Scheduled and facilitated meetings between UHT stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed UHT stakeholders needed to accomplish project goals.
SP-08 Budget Officer
Payment Processing Operations & Systems Sections
10.2021 - 10.2022
- Reviewed PPS operating budgets periodically (weekly, monthly, quarterly & annually) to analyze trends affecting budget needs.
- Analyzed PPS revenues, expenditures and budget management.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Prepared comparative analysis of payment processing areas by analyzing costs in relation to payment types processed (paper vs electronic).
- Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
- Developed, analyzed and modified regional budgets to allocate current resources and estimate future financial requirements.
- Submitted recommendations to budgets and forecasts for approval or disapproval to senior management.
- Monitored contracts and analyzed expenses to facilitate financial objectives.
- Generated annual budget forecasting information for senior executive reports.
- Utilized CRA software to analyze and report on budget trends.
- Prepared response strategies to avoid potential budget cuts.
SP-07 Program Officer
Non-Resident Withholding Section
10.2019 - 10.2021
- Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach.
- Collaborated with senior leadership team to implement a special NR4 Data Quality project, increasing program and organizational capacities.
- Kept NR4, NR5 & NR6 programs in line with established legislative parameters.
- Created and implemented program frameworks, performance standards and quality assurance requirements for the NR4 Data Quality program.
- Analyzed and assessed NR4, NR5 & NR6 program performance data and implemented corrective measures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of programs and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
SP-05 Jr. Project Officer
Non-Resident Withholding Section
07.2018 - 10.2019
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and management.
- Met project deadlines without sacrificing quality or workplace safety.
- Achieved project deadlines by coordinating with stakeholders to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Scheduled and facilitated meetings between stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on progress and technical problems.
Education
Bachelor of Arts - General Arts - Specialization in Communication
University of Ottawa
Ottawa, ONSkills
- Research
- Multitasking Abilities
- Networking
- Task Prioritization
- MS Office
- Cultural Awareness
- Attention to Detail
- Excellent Communication
- Interpersonal Communication
- Public Speaking
Accomplishments
- Collaborated with team of eight, along with various stakeholders, in the development of the Underused Housing Tax Examination program in CVB.
- Achieved the successful creation of the NR4 Data Quality program through effectively helping with program development, data acquisition & analysis, and provision of training.
- Achieved consistent balanced budgets by completing weekly, monthly. quarterly & annual reports with accuracy and efficiency.
- Produced a weekly basketball podcast that has generated 30k+ followers across social media & 1k+ monthly listeners.
- Founded an investment business that presently generates $300k+ in annual gross revenue & holds $2.5M+ in assets.
Timeline
SP-08 Sr. Program Officer
Underused Housing Tax Examination Section
10.2022 - Current
SP-08 Budget Officer
Payment Processing Operations & Systems Sections
10.2021 - 10.2022
SP-07 Program Officer
Non-Resident Withholding Section
10.2019 - 10.2021
SP-05 Jr. Project Officer
Non-Resident Withholding Section
07.2018 - 10.2019
Bachelor of Arts - General Arts - Specialization in Communication
University of Ottawa
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