Francis Santos
Menlo Park
Summary
Detail-oriented and bilingual professional with hands-on experience supporting legal and community-based services. Proven ability to manage multiple priorities, support client-facing operations, and maintain confidentiality in high-pressure environments. Committed to social justice and public service with a strong interest in legal administration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Citizenship Clinic Interpreter
Immigration Institute of the Bay Area (IIBA)
11.2024 - Current
- Interpreted Spanish-English legal intake interviews with clients and attorneys
- Assisted with legal document preparation and form completion under supervision
- Organized and maintained accurate client records while ensuring confidentiality
- Scheduled appointments and supported overall clinic workflow
Election Aide
County of Santa Clara Registrar of Voters
09.2024 - 11.2024
- Assisted voters and guided them through ballot completion and service stations
- Ensured compliance with voting regulations by issuing and collecting ballots
- Maintained operational data and tracked materials for storage and distribution
Assistant Organizer
The Hive Home Organization
09.2023 - 05.2024
- Managed client communications and coordinated scheduling and logistics
- Maintained detailed records and assisted with invoicing and payment tracking
- Contributed to team improvement by offering input on workflow optimizations
Education
Bachelor of Arts - Political Science, Minor in Economics
University of California Riverside
Riverside, CA06.2024
Skills
- Administrative Support
- Legal Document Preparation
- Client Communication
- Google Suite
- Microsoft Office (Excel, Word, PowerPoint)
- Canvas
- Bilingual: English (Native), Spanish (Proficient)
Certification
- Google Career: Digital Marketing & E-commerce Professional (2023-10)
- Google Career: Attract and Engage Customers (2024-02)
Timeline
Citizenship Clinic Interpreter
Immigration Institute of the Bay Area (IIBA)
11.2024 - Current
Election Aide
County of Santa Clara Registrar of Voters
09.2024 - 11.2024
Assistant Organizer
The Hive Home Organization
09.2023 - 05.2024
Bachelor of Arts - Political Science, Minor in Economics
University of California Riverside
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